Job Description You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. Financial Specialists will handle customer information, opening new cases and attaching documents to cases using multiple systems. Successful candidates should be passionate about helping to support Business, Corporate and Consumer card members as well as be able to accurately provide detailed review, business linkage, case setup, attach and document accurately to minimize customer impact. Mitigate risk and meet compliance deadlines. Financial Specialists should be skilled in being able to balance quality and production goals and motivated to succeed in a department driven by both short- and long-term impact to the business. They will be required to complete their day-to-day production numbers in a faced past and quality driven environment. Underwriting for all the Business, Corporate, Appeals, by analyzing their financial statements, Bank Statements, Pay Stubs etc. Effectively handle customer information and attach documents to cases using multiple systems. Successful candidates should be passionate about helping to support Business, GCP and Consumer customers as well as be able to accurately review, attach and documented accurately to minimize customer impact. Mitigate risk and meet compliance deadlines. Demonstrate high level of accuracy in identifying usable Business financials like Balance Sheet, Income Statement, Taxes. Should be able to communicate effectively via email with different stake holders on a daily basis. Should be accountable to produce High Quality work and should be able to meet deadlines. How will you make an impact in this role Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective. Bring Others with You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential. Do It the Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage. Minimum Qualifications: . Ability to understand Business and personal financial statements (Income Statement, Balance Sheet, Cash Flow Statements, Business relation and Taxes). Ability to review, locate and analyze small business companies via different websites (SOS, Hoovers, Lexis Nexis, Manta and Open Corporates). Preferred Qualifications: Like other Secondment/Auxiliary/Job rotation programs existing at the center, there is no commitment of any promotion at the end of the Secondment Program. This is a temporary job posting after which the candidates will be required to go back to their regular responsibilities / new role. Being selected for this program also does not mean a change in compensation or in the band level. Knowledge of Platforms: GRU, ICRUSE, CSP, IVU, C360. Academic Background: PreferablyCommerce Graduate or Master's in commerce / Finance. . Good Planning & Organizational skills . Multi-Tasking capabilities is a prerequisite. . Strong relationship and collaborative/communication skills . Relationship building skills with key business linkages. . Knowledge of MS Excel, PowerPoint & Word. . Should be able to work under minimum supervision. . Self-Motivated American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
