Operations and Account Manager - Internet Services
Lenovo
- Bangalore, Karnataka
- Permanent
- Full-time
- India - Karnātaka - Bangalore
- India - Karnātaka - BANGALORE
- Serve as the primary point of contact for key accounts, fostering strong relationships.
- Collaborate with technical, product, engineering, QA, and business teams, to define project requirements, timelines, and deliverables.
- Drive the commercialization of services by coordinating with internal teams and external partners.
- Develop and implement operational strategies to optimize efficiency and effectiveness.
- Monitor project progress and address any issues or roadblocks that may arise.
- Track and analyze key metrics related to service performance and revenue generation.
- Provide regular updates and reports to stakeholders on project status and account management activities.
- Stay informed about industry trends and best practices to continuously improve operations and account management processes.
- Ability to work flexible hours to accommodate global services, with occasional evening or early morning meetings required.
- Proactive and willing to take initiative, roll up sleeves, and dive into tasks to meet deadlines and drive new initiatives.
- Bachelor's degree in Business Administration, Management, or a related field. An engineering degree is preferred but not required.
- Proven experience in account management or operations management, preferably in the internet services industry.
- Strong project management skills, with the ability to manage multiple projects simultaneously.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
- Strong analytical and problem-solving abilities, with a keen attention to detail.
- Ability to thrive in a fast-paced and dynamic environment.
- Familiarity with technical concepts and terminology is a plus.
- Proficiency in project management tools and software.
- Proactive attitude and willingness to take ownership of tasks and responsibilities.
- India - Karnātaka - Bangalore
- India - Karnātaka - BANGALORE
- India
- India - Karnātaka
- India - Karnātaka - Bangalore , * India - Karnātaka - BANGALORE