Field Technical Electrical Service Engineer

• Coordinate technical visits at customer's site on a fair and reasonable time response

• Perform investigation on possible causes for misapplication and act proactively to a solution, in order to restore customer's production

• Create and revise periodically the work instructions for issues investigation and course of actions for problem solving

• Contribute to the company’s continuous improvement process

• Technical Support is tasked with resolving problems in the field, both directly to the customer and to the local field service engineer

• Develop and maintain in-depth product knowledge knowledge of underlying technologies

• Act as a technical liaison between the field service organization and the Engineering, Quality, and Manufacturing organizations to proactively identify, define, and prioritize complex product issues and to implement long term solutions

• Excellent skills in building and maintaining relationships on different levels (up to senior management) within the industry internally

• Flexible, open minded attitude

• Average to above electrical, Electronics, and mechanical background

• Must be able to effectively and independently function while maintaining a positive energy level in an environment of constantly shifting demands

• Excellent skills in building and maintaining relationships on different levels (up to senior management) within the industry internally

• Flexible, open-minded attitude

• Average to above electrical, Electronics, and mechanical background

• Must be able to effectively and independently function while maintaining a positive energy level in an environment of constantly shifting demands

• Health insurance

• Day shift

• Performance bonus

Vision Mechatronics Private Limited