Products Solutions Specialist - CTS - Bangalore, India

Bangalore, Karnataka
Permanent
Full-time

15 days ago
Apply easily

Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona's global headquarters is located in Charlotte, North Carolina, USA. The company's shares are listed in the United States on NASDAQ under the symbol XRAY.Bringing out the best in peopleAs advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we're looking for the best to join us.Working at Dentsply Sirona you are able to:Develop faster - with our commitment to the best professional development.Perform better - as part of a high-performance, empowering culture.Shape an industry - with a market leader that continues to drive innovation.Make a difference -by helping improve oral health worldwide.Role OverviewThe Product Solutions Specialist - CTS acts as a critical link between clinical practice and commercial teams, leveraging deep dental expertise to drive product adoption, enhance customer experience, and strengthen clinical credibility. The role focuses on supporting sales through clinical excellence, training, and end-to-end customer engagement.Key ResponsibilitiesSales Enablement & Clinical Support

Partner with sales teams to achieve territory sales targets and drive growth across product categories
Accompany field executives on customer visits to provide clinical expertise and enhance conversions
Deliver impactful product demonstrations to dentists and key decision-makers
Ensure the right product mix through strong clinical positioning

Customer Engagement & Experience

Understand dentist needs and recommend appropriate product solutions
Address product-related queries with strong clinical and technical knowledge
Build long-term relationships with key customers to drive loyalty and repeat business

Training & Capability Development

Conduct structured product training (on-job and classroom) for sales teams
Deliver post-sales clinical training to doctors and clinic staff
Strengthen the clinical competency of the field force to improve sales effectiveness

Post-Sales Support & Feedback Loop

Provide ongoing customer follow-up to ensure product satisfaction and optimal usage
Capture customer insights and funnel product feedback to Product Management teams
Support resolution of clinical or product-related concerns

Business Development & Projects

Drive product-focused initiatives based on POB (Primary Order Booking) tracking
Lead special projects to increase product penetration and acquire new accounts
Support launches and adoption of new technologies and solutions

Requirements

Bachelor's degree in Dental Studies (BDS or equivalent)
Minimum 3 years of experience in dental/clinical sales, clinical support, or training roles
Strong clinical knowledge with the ability to translate into sales impact
Excellent communication, presentation, and stakeholder management skills
Willingness to travel extensively for field visits and training programs

Preferred Skills

Experience with digital dentistry solutions (CAD/CAM, imaging, etc.)
Strong training and facilitation skills
Customer-centric mindset with problem-solving ability
Ability to work cross-functionally with sales, marketing, and product teams

Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.If you need assistance with completing the online application due to a disability, please send an accommodation request to . Please be sure to include “Accommodation Request” in the subject.

Dentsply Sirona