DIGITAL MARKETING
- Gurgaon, Haryana
- Rs. 20,000-30,000 per month
- Permanent
- Full-time
9310820096
sumitraval9643@gmail.com
House No 247, Gali No.2, Tekchand Nagar, Sector 104,
Gurugram Haryana 122001
Profile
A dedicated and results-driven professional with experience in social media coordination, customer
relationship management, and business administration. I strongly understand social
media marketing strategies, influencer marketing, and social media optimization. With a Bachelor of Business
Administration degree and a diploma in computer applications, I possess a solid foundationin both business
management and technology.
Professional Experience
Coordinator social media & E-commerce at Rovira Tradelink Pvt. Ltd.
October 2023 till present
Ensured all content aligned with brand identity and messaging.
Assisted in creating and implementing social media strategies to enhance brand awareness and
engagement.
Monitored trends in social media tools, applications, channels, design, and strategy.
Prepared monthly reports on social media activities and suggested improvements based on insights.
Collaborated with the marketing team to align social media campaigns with broader marketing
goals.
Coordinated with graphic designers, videographers, and other creatives to produce high-quality
content.
Ensured accurate product descriptions, pricing, and availability.
Oversaw the order fulfilment process, from order receipt to delivery.
Coordinated with the logistics team to ensure timely and accurate delivery.
Analysed customer behaviour and sales data to identify trends and opportunities.
Assisted in planning and executing online promotions, sales, and discounts.
Coordinated with the marketing team to drive traffic to the e-commerce site through various
channels (email campaigns, social media, etc.).
Ensured the e-commerce website was user- friendly, up-to-date, and functioning smoothly.
Monitored stock levels and coordinated with the supply chain team to replenish inventory as
needed.
Ensured accurate inventory records and prevented stockouts or overstocking.
Managed quality checks to ensure product standards were met.
Supervised the production line to maintain efficiency and productivity.
Oversaw stock order dispatch and coordinated with logistics for timely deliveries.
Followed up with vendors to ensure timely procurement and resolve any issues.
Patient Relationship Officer at Open Mind Service Ltd
August 2023 to October 2023
Patient communication: Maintain open and effective communication with patients, their
families, and caregivers. Address their inquiries, concerns, and needs promptly and
compassionately.
Patient Education: Provide information to patients about their medical conditions,treatment
options, and available support services. Ensure that patients are well-informed about their
healthcare decisions.
Appointment Scheduling: Assist patients in scheduling appointments, tests, andfollow-up
visits. Coordinate with healthcare providers and staff to optimize appointment availability.
Co-Ordinator (social media & Athletes) at Cropel International Pvt Ltd.
October 2022 to May 2023
Initiate and manage creative social media campaigns to increase awareness of in-person and
digital events, resulting in a 150% growth in attendance between October 2022 to
December 2022.
Collaborate with marketing, sales, and advertising teams to ensure consistent brandmessaging
and drive penetration across various market verticals.
Increased user engagement by 120% across all social media platforms and supportedthe launch
of a new product.
Maintaining core content and engagement content for Brand Promotion.
Customer Relationship Officer at Open Mind Service Ltd.
October 2021 to October 2022
Handled any customer inquiries, and reviewed and analyzed customer complaints.
Managed and updated large customer databases, identified and communicated withpotential
customers, and assisted in accounts management.
Built and maintained relationships with clients and business partners and worked onimplementing
customer retention.
Key Skills
Social Media Strategy
Effective communication
Brand Marketing
Public Relations
M.S Office
Education
Master's in Business Administration (International Business / Marketing)
(Magalyatan University (Aligarh, Uttar Pradesh) August 2022 - Pursuing.)
Graduation Bachelor of Business Administration (General)
(Maharshi Dayanand University (Rohtak, Haryana) July 2018 - June 2021.)
Matric Common (English, Hindi, Mathematics, Science, S.S.T)
(Gyanodaya Sr. Secondary School (Najafgarh, Delhi) March 2015.)
Higher Secondary (Commerce)
(Gyanodaya Sr. Secondary School (Najafgarh, Delhi) March 2017.)
Certifications
Professional Certified in Digital Marketing, Content Marketing, Linked Din Marketing, and Search
Engine Marketing, 2023, UX beginner.
Diploma in computer applications 2021.
Achievements
Won prices in various athlete programs at inter-school.
Won trophy for scoring highest marks in 5th Standard.
Won Cup in Cricket Match for NGO (World Vision India).
G-20 Speaker
Major Strength
Organizational Skills
Continuous Learner
Strong work ethic / Adaptability
Languages
Hindi
English
Maithili
Personal Details
Name - Sumit Kumar
Father Name - Satender Kumar
Mother Name - Neelam Devi
D.O.B - 10 August 2000
Gender - Male
Nationality - IndiaJob requirements
- Experience: 2 to 3 Year.
- Education : Master of Business Administration (M.B.A.)
- Specilization : Post Grudation...
- Skills :
- Industry Type : Others
- Status : Not Disclose.