Field Service Supervisor

Honeywell

Kolkata, West Bengal
Permanent
Full-time

14 days ago

Design solutions to drive safe living and quality of lifeSupervise a Field Service Engineering team for the [fill in the blank] organization. You will apply your leadership skills to improve team performance. You will ensure engagement in new opportunities for market penetration, team deployment, and sales growth. You will liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities. You will drive and improve metric reporting procedures and own financial metrics, targets and budgets. You will lead quick and effective closure of any improvement opportunities. You will define team expectations and communicate those to stakeholder. You will act as mentor to train and develop future managers.Key Responsibilities

Supervise team activities and performance
Collect and report performance metrics
Develop team and team members
Identify opportunities for process improvement
Assign and supervise project work

WE VALUE

Advanced degree
Previous industry experience
Excellent communication skills
Demonstrated ability to influence at varying levels across the organization
Demonstrated ability to operate independently
Ability to use experience to appropriately apply the established standards
Demonstrated ability to effectively manage a team
Previous customer service experience

Additional Information

Category: Customer Experience
Location: 12F, Godrej Waterside DP5, DP Block, Sector, Kolkata IND
Exempt

Customer Experience (GLOBAL)

Honeywell

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