L1 Noc - Network & Security
- Guwahati, Assam
- Rs. 8,00,000 per year
- Permanent
- Full-time
- Strong knowledge of data center network technologies, including: ACI, Nexus Switches, Firewall and Load balancers
- Knowledge and experience in configuring & troubleshooting of Security devices (Firewalls/ IDS/ IPS), Load balancers and Web application firewalls.
- Configuration of routing & switching protocols like BGP, OSPF, STP, RSTP, etc. and troubleshooting of the same
- Integration with Infrastructure Components like Active Directory (AD)/ LDAP/ AAA/ Radius, NTP, Domain Name Service (DNS), Logging Servers, etc.
- Expert level knowledge of IP addressing schemes (IPv4 & IPv6)
- Advanced Level of configurations for high availability like Active-Passive or Active-Active Cluster setup, etc. applicable for Disaster Recovery scenarios with pre-defined RTO & RPO.
- Should have worked in Remote Management environment using tools.
- Monitor and maintain network health, availability, and performance using NMS tools like SolarWinds, PRTG, Zabbix, or Nagios.
- Troubleshoot and resolve complex network issues related to routing, switching, firewalls, and load balancers.
- Enforce security policies within the data center network, including firewall rules, VPN tunnels, and access controls.
- Perform regular firmware updates, patches, and software upgrades on network devices.
- Maintain updated network diagrams, standard operating procedures (SOPs), and configuration documents.
- Assist in managing data center network security policies, including firewalls, VPNs, and access controls.
- Execute new deployments, migrations, and capacity expansions across data centers.
- Primary responsibility would be to recover the network from any outage and ensure timely performance management activities are being carried out.
- Expected to coordinate for repairs, replacements, patches or upgrades of hardware/ software with third party vendors / OEMs and business partner in order to minimize impact to SLA by following Material Management & Movement processes (if required).
- Expected to assist in troubleshooting connectivity failures which impact services like Monitoring, Backup, etc. Expected to provide inputs for Shift-wise/ Daily/ Weekly/ Monthly reporting requirements in addition to the Asset Management record updation/ modification requirements.
- Should have technical OEM certifications for Network & Security products or technologies (Routers, Switches, Load Balancers, WAN Accelerators, Firewalls, IDS/IPS, VPN Gateways, etc.)
- Knowledge or experience of using Enterprise Service Management tools for automated testing, Monitoring (for OS, Network, Applications, etc.), Event correlation engines, Service desk (ITIL compliance, workflow and Self Service), etc.
- Exposure to technologies like Cisco ACI, FTD firewalls, load balancers
- Demonstrated problem solving skills, strong conceptual and analytical skills along-with ability to work as an effective team member.
- Effective written and verbal communication for team collaboration and Strong troubleshooting and analytical skills.
- Soft skills Interpersonal relationship management, Time Management
- B.E./B.Tech in Electronics/ Computers/ IT/ Electronics & Telecommunication/ or other relevant streams.
- Experience of 2 to 4 Years in the field network operations, preferably in Data Centers, Large Enterprise Setup, Mission Critical IT Infrastructure in Telecom/ Banking/ etc.
Expertia AI Technologies