GN – Public Services –Data & AI – Consultant

Gurgaon, Haryana
Permanent
Full-time

29 days ago

Job Description TemplateJob Title – Manager – Public Services - Data & AILevel : 09 ConsultantLocation: Bengaluru / Gurugram/MumbaiMust have skills:

Data & AI / GenAI Strategy development and deployment and large-scale transformation roadmaps for global public sector clients

Experience in collaborating with Data & AI / GenAI teams for data fluency and delivering for product/solutions roadmap (including Data Scientists / AI Engineers / Responsible AI practitioners

Designing and implementing public sector digital platforms and citizen experience solutions aligned with Data & AI / GenAI strategy of public sector clients

Experience with Data & AI / GenAI Strategy design, solutions, benchmarking, best practices, and implementation

Experience with key data providers (such as Snowflake, Databricks, AWS Sagemaker/Bedrock, GCP AI Platform/Vertex AI, and Azure)
Experience with GenAI frameworks and approach for deployment and an understanding of model development, deployment, optimization, evaluation
Experience with solutions involving Supervised / Unsupervised Learning, Deep Learning Applications, Reinforcement Learning, Model Interpretability, and Model Explainability Techniques
Experience with solutions involving Content Generation, Language Translation and Localization, Chatbot Development, Text Summarization and Analysis, Multimodal Content Creation

Good to have skills:

Knowledge & experience in Public Sector verticals including Social Services, Healthcare, Education, Postal Services, Revenue, Border, Defense or related sectors in the Private Sector
Creation of Strategic Vision & Roadmap, Data Readiness & Maturity Assessments, Value Assessments, Use-Case Prioritization plans, Ethics/Policy/Governance POVs, Targeting Operating Model & Design, Blueprinting & Solution Architecture, Change Management & Training Plans, Costing for AI deployment & model training/applications
Policy formulation and regulatory compliance for Data & AI / GenAI.

Job Summary:
The Accenture Public Services Strategy team is seeking a highly skilled and innovative Public Sector Strategy Manager. This role is pivotal in driving the Data & AI / GenAI agenda, enhancing data infrastructure, and developing Data & AI / GenAI solutions to improve public services. The ideal candidate will have a background in digital government initiatives with a sectoral/functional focus, and a passion for public service.Roles & Responsibilities:Public Sector Data & AI / Gen AI Strategy

Develop and implement a comprehensive Data & AI / GenAI strategy aligned with governmental objectives and public sector needs.

Designing and implementing Data Platforms / AI Platforms, personalization frameworks and customer experience solutions

Identify and leverage emerging Data & AI / GenAI technologies to enhance digital service delivery and citizen engagement

Conversant with product backlogs, user requirement gathering, developing user personas, service journey, wireframes, UI/UX etc. with a sector/functional focus

Promote Data & AI / GenAI literacy and culture within the organization and across public services.

Measure and report on the effectiveness of Data & AI / GenAI initiatives and suggest improvements.

Professional & Technical Skills:

Data & AI / GenAI Strategy Design and Implementation

Digital Product Strategy
Data & AI / GenAI Solutions
Data & AI / GenAI Frameworks for deployment

Data & AI / GenAI Benchmarking, best practices, and implementation
Operating Model Design
Creation of Strategic Vision & Roadmap
Data Readiness & Maturity Assessments
Value Assessments
Use-Case Prioritization plans
Targeting Operating Model & Design
Blueprinting & Solution Architecture
Change Management & Training Plans
Cost Analysis for AI deployment & model training/applications

Experience: Minimum 3-6 year(s) of experience is requiredEducational Qualification:

Bachelor’s degree in information technology, computer science, or a related field.

MBA or a postgraduate degree from a Tier 1 B-School with rich experience in building Data & AI / GenAI strategy and working with public sector clients.

About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us atEqual Employment Opportunity StatementWe believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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