FID Claims role

Rangam Infotech

  • Mumbai, Maharashtra
  • Permanent
  • Full-time
  • 9 hours ago
Job DescriptionInterest Claims Team (FID Claims - Mumbai) is a part of the ISG Fixed Income Ops team in Mumbai and provides support to various Business Units & Front Offices across asset classes within the firm. It is structured to focus on handling compensation claims & also penalties levied by regulatory bodies, on the back any late trade settlements.Below are the primary functions performed by the Team:
  • Capturing fails information from settlement pipes and generating potential claims.
  • Ensuring every compensation/penalty case is thoroughly investigated for validity, party at fault, thresholds adherence, market guidelines etc.
  • Monitoring of TMPG fines, Interest Claims and CSDR penalties for across asset classes - issuing and receiving claim letters and pursuing the entire process till claims/files are settled or rejected based on validity.
  • Stakeholder management with MS Front offices, various Operations teams, Client Service teams & external counterparts in order to ensure fair compensation is agreed and settled within the market guidelines, whilst ensuring optimal client service through the whole process.
  • Investigation and resolution of internal breaks.
  • Vendor management for outsourced processes and running day to day controls for optimal process operations - in order to ensure quality, completion, adherence to firm's guidelines and policies.
The role involves liaising with Global Equity & Fixed income Teams & Management, the Finance Group, IT and other operational support areas to ensure that controls are maintained, and process risks/exceptions are understood and resolved in a timely manner.Primary Responsibilities
Management
  • Track daily claim generation
  • Work with various stakeholders for claim validation, reporting and escalation
  • Ensure claims are acknowledged, validated and settled within SLAs defined by claim guidelines
  • Maintain and report KRIs
Control
  • Maintain a strong control & risk management environment. Ensure all risks, issues and control gaps are escalated appropriately as per daily procedures ensuring accountability is maintained until resolution.
Commercial
  • Ensure best practice is implemented as part of the Team's daily processing requirement.
  • Help implement the department strategy working alongside the local and global teams and Senior Management.
  • Manage primary relationships in other regions and resolve any issues that may arise.
Skills Required (Essential)
Qualifications
  • Minimum Bachelor or Masters' degree
Experience
  • Minimum 1-3 years' experience
Competencies
  • Product Knowledge
o Understanding of products - FX, Fixed Income and Equity
o Understanding of Interest Claims & Penalties
  • Exercises sound judgment and analysis
o Displays well developed ability to comprehend, reason and process data.
o Demonstrates excellent attention to detail when analyzing or interpreting data.
o Asks appropriate questions to support BAU
  • Demonstrates commitment to Control and Risk Management
o Escalates clearly and appropriately
o Capable of, or experienced in, meeting daily deadlines
o Capable of, or experienced in, prioritizing multiple tasks when required
  • Communicates Effectively
o Capable of open, accurate and concise communication at all times, through both email or phone
o Confident of communicating across many different areas and across levels
  • Technical Knowledge/Experience
o Experienced with MS Office (MS Excel/Access/Outlook etc.)
o Track record of learning or adapting to new technology systems and applications
  • Teamwork
o Works effectively and builds relationships with colleagues
o Willing to perform additional tasks, when required, to help team meet its control goalsSkills Required (Desired)
  • Prior experience in investment banking operations or finance
  • Knowledge of accounting principles (e.g. understanding of P&L calculations and reporting in banking context)
  • Trade booking/flow knowledge
1.Years of exp- 1 to 3 years
2.Contract duration- 12 months
3.Location- Commerz III, Oberoi Garden City, Goregaon (E), Mumbai 4000063
4.Shit timing- 1.30 PM to 10.30 PM
5.Acceptable Notice Period - Immediate to 30 days
6.Hybrid/WFO - Hybrid [3 days WFO]
7.Must have skillset - Good communication, attention to detail, Time management
8.Good to have skillset - Power BI and Alteryx

Rangam Infotech