Electronics Product Design Engineering - Senior Professional

• Lead the technical investigation of hardware-related field failures and customer returns (RMAs).
• Perform systematic root cause analysis (RCA) using methodologies like 8D, Fishbone, or 5-Whys to identify the source of hardware defects.
• Simulate field failure conditions in the lab environment to replicate and diagnose issues effectively.
• Collaborate with Field Application Engineers (FAEs) and customer support teams to gather data and understand the context of field problems.
• Develop and validate solutions, which may include firmware patches, component changes, or design modifications.
• Manufacturing & Production Support:

• Act as the primary engineering point of contact for the manufacturing line to resolve hardware-related issues that impact production yield or quality.
• Analyze production test data (e.g., from ICT, FCT) to identify negative trends, component variations, or potential design marginalities.
• Troubleshoot and resolve issues with production test fixtures and diagnostic tools.
• Provide clear disposition for non-conforming material and guide rework or repair procedures.
• Sustenance & Component Engineering:

• Manage hardware component obsolescence by identifying, qualifying, and validating alternative or substitute components.
• Conduct rigorous testing to ensure that new components do not adversely affect product performance, reliability, or compliance.
• Initiate, document, and manage Engineering Change Orders (ECOs) for all hardware modifications.
• Maintain and update design documentation, including schematics, Bills of Materials (BOMs), and PCB layout files.
• Documentation & Reporting:

• Create comprehensive RCA reports, detailing the investigation process, findings, and corrective/preventive actions.
• Maintain meticulous records of all investigations, tests, and resolutions for future reference and knowledge sharing.
• Provide clear and concise status updates to management and other stakeholders.

• Bachelor's Degree in Electronics, Electrical Engineering, or a related field.
• 3 -5 years of experience in embedded hardware design (5+ years for Manager role), with a strong focus on post-launch support, testing, or sustenance engineering.
• Deep understanding of analog and digital circuit design fundamentals.
• Proficiency in reading and interpreting complex schematics and PCB layout files.
• Hands-on mastery of laboratory equipment, including oscilloscopes, logic analyzers, spectrum analyzers, multimeters, and soldering tools.
• Solid experience with microcontroller/microprocessor-based systems and peripherals.
• Working knowledge of standard communication interfaces such as SPI, I2C, UART, CAN, USB, and Ethernet.
• Demonstrated experience in systematic debugging and formal root cause analysis (RCA).

• Knowledge of Design for Manufacturability (DFM) and Design for Testability (DFT) principles.
• Experience with EMI/EMC standards, testing, and troubleshooting.
• Prior experience working closely with contract manufacturers (CMs).

• Problem-Solver: You possess a "detective" mindset with a passion for getting to the bottom of complex technical problems.
• Persistent: You do not give up on difficult-to-reproduce or intermittent issues.
• Excellent Communicator: You can clearly explain complex technical issues to both technical and non-technical audiences.
• Hands-On: You are comfortable in a lab environment and are skilled with lab tools and equipment.
• Organized: You are detail-oriented and can manage multiple investigations simultaneously while maintaining clear documentation.

Schneider Electric