Senior IT Admin
Keka
- Hyderabad, Telangana
- Permanent
- Full-time
- Manage and administer servers, operating systems, and virtualization platforms.
- Perform regular system maintenance, updates, and patches.
- Troubleshoot and resolve complex system issues.
- O365 Administration
- Administer and maintain network infrastructure, including routers, switches, firewalls, and Wireless network.
- Implement and manage network security measures.
- Monitor network performance and optimize as needed.
- Provide escalated support for end-user issues and incidents.
- Manage user accounts, permissions, and access controls.
- Collaborate with team to address and resolve support tickets.
- Implement and enforce security policies and best practices.
- Conduct regular security audits and risk assessments.
- Ensure compliance with relevant regulations and industry standards.
- Implement and manage backup and recovery solutions.
- Test and validate backup and disaster recovery processes.
- Develop and maintain documentation for disaster recovery procedures.
- Collaborate with other IT teams to plan and implement infrastructure projects.
- Assess and recommend hardware and software upgrades as needed.
- Participate in capacity planning and scalability assessments.
- Work with vendors to procure and maintain IT hardware and software.
- Evaluate vendor products and services for efficiency and cost-effectiveness.
- Negotiate contracts and agreements with technology vendors.
- Provide training and guidance to junior IT staff.
- Stay updated on industry trends and emerging technologies.
- Share knowledge and best practices within the IT team.
- Develop and maintain automation scripts for routine tasks.
- Implement configuration management to ensure consistency and efficiency.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 6-8 years of experience in IT administration or a related role.
- Proficiency in administering Windows and/or Linux servers.
- Strong knowledge with Sophos firewall and Wireless network (Unify, Ruckus/Aruba/Meraki)
- Expert in Azure AD and Administration.
- Strong knowledge of networking protocols and security measures.
- Good understanding of incident and change management.
- Good experience with ticking and monitoring tools.
- Excellent troubleshooting and problem-solving skills.
- Familiarity with backup and disaster recovery solutions.
- Strong communication and interpersonal skills.
- Relevant certifications (e.g., MCSA, CCNA, Azure Administrators Associate, ITIL) are a plus