Service Engineer

Accure Medical Pvt Ltd.

Function: Product Demos, User Training, Sales Support, Service SupportRoles and Responsibilities:

Understand clinical principles and product usage
Understand and explain product benefits to clinicians and nurses
Answer customers' questions (clinical and technical) on how to use the product.
Conduct device demos on patients; Collect usage data.
Train nursing staff on product usage, storage, cleaning, and troubleshooting.
Support the sales team to get feedback from doctors/stakeholder.
Service support such as troubleshooting
Installing and calibrating biomedical machines, equipment, and software.
Evaluating the safety, efficiency, and effectiveness of biomedical machines, equipment, and software.
Maintaining and repairing biomedical machines and equipment, when needed.
Providing technical support, when needed.
Keeping up-to-date service histories on all biomedical machines and equipment.

Requirements:

Education: B.E., Diploma in BioMedical Engineering
Strong communication and presentation skills
Basic understanding of Physiology/Clinical terms and/or medical device technology (not mandatory)
Experience of working in hospitals and communicating with Doctors (preferred)
Being multilingual and having previous experience in the ICU would be a plus.

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