State Head-Consumer Durable Loan Open Market
IDFC FIRST Bank
- Mumbai, Maharashtra
- Permanent
- Full-time
- Lead the State business across Consumer Durable Loan to expand revenue per existing customer.
- Guide distribution of cross-sell products ensuring volume scale-up as per the defined targets.
- Partner with the Digital Marketing team to increase customer penetration via digital medium.
- Build and nurture strategic partnerships across key dealers, OEMs, channel/product partners etc. to increase the penetration of entire portfolio.
- improve the performance and quality of portfolio through regular monitoring and providing recommendations for course correction to the Product and Sales teams.
- Guide the Product team in Business Loan category to provide differentiated offerings and drive business growth.
- Work with business analytics team to identify potential for cross-sell.
- Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity.
- Create environment for team to focus on automation and digital enablement to fulfil customer's needs holistically.
- Attract and retain best-in class talent to meet Bank's rapid growth targets.