Chat support executive

EStreet

  • Chandigarh
  • Permanent
  • Full-time
  • 16 days ago
Hiring alert Freshers are also welcome. Location: Chandigarh. Role Description: We are looking for a full-time Chat Support Executive to provide exceptional customer support to our clients. This is an on-site role located in Chandigarh, India. As a Chat Support Executive, you'll responsible for providing timely and accurate responses to customer inquiries, resolving customer issues, and maintaining our high levels of customer satisfaction. Key Responsibilities: Respond to customer inquiries and provide assistance through chat. Ensure prompt and accurate resolution of customer issues. Maintain a high level of professionalism and customer satisfaction in every interaction. Document customer interactions and feedback for continuous improvement. Collaborate with cross-functional teams to resolve complex customer issues. Respond to customer inquiries and resolve issues through chat in a professional and timely manner. Required skills: Excellent written communication skills in English. Proven experience in customer support, preferably in a chat support role. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and a passion for helping customers. Bachelor's degree in any discipline. A positive and patient attitude when dealing with customers. Ability to work in a fast-paced environment.

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