DevOps / Cloud Support Engineer

Bridgenext View all jobs

  • Pune, Maharashtra
  • Permanent
  • Full-time
  • 4 days ago
We are seeking a DevOps / Cloud Support Engineer with strong L2/L3 production support experience to manage and troubleshoot cloud-native infrastructure running on AWS and Kubernetes. This role is ideal for someone who thrives in incident response, root cause analysis, and maintaining highly available distributed systems.## Key Responsibilities
  • Provide L2/L3 support for production Kubernetes clusters and AWS infrastructure
  • Troubleshoot complex issues across networking, compute, storage, IAM, and containerized workloads
  • Lead incident response, perform root cause analysis (RCA), and document post-mortems
  • Monitor system health, respond to alerts, and ensure SLA/SLO compliance
  • Manage and maintain Infrastructure as Code (Terraform)
  • Develop automation and operational scripts using Bash, Python, or Go
  • Support CI/CD pipelines and deployment workflows
  • Collaborate with engineering teams to resolve systemic issues and improve reliability
  • Participate in on-call rotation as needed
## Required Qualifications
  • Hands-on experience supporting production Kubernetes environments
  • Strong knowledge of AWS services (EKS, EC2, IAM, VPC, S3, RDS, CloudWatch, etc.)
  • Experience with Terraform for infrastructure provisioning and maintenance
  • Proficiency in Bash scripting and basic programming in Python and/or Go
  • Strong Linux systems administration and networking fundamentals
  • Proven troubleshooting experience in distributed/cloud-native environments
## Preferred Qualifications
  • Experience in 24/7 production support environments
  • Familiarity with monitoring tools (Prometheus, Grafana, ELK, Datadog, etc.)
  • Knowledge of Docker and containerization best practices
  • Understanding of cloud security and access control
  • Some experience with Python
If you are passionate about solving complex infrastructure problems, improving system reliability, and supporting mission-critical cloud platforms, we'd love to hear from you.

Bridgenext