Service Delivery Officer-BRANCH BANKING-Branch Banking
Kotak Mahindra Bank
Chandigarh
Permanent
Full-time
1 month ago
Job Description:JOB ROLE :· Handling personalized service requests of customers.· Generation of timely business MIS.· Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.· Coordination with CPC/RPC/Investment desks for account opening of customers.· Managing complaints of customers and ensuring their resolution within TAT.JOB REQUIREMENT:· Developing and maintaining banking relationships with a select group of high net worth customers· Excellent communication skills with customer service orientation· Courteous and polite.· Good knowledge of Microsoft excels. Understanding of banking norms and processes.
