RAN Engineer- SOC

• Responsible for Auditing and Acceptance on Telecommunications Radio Access Networks
• Understand, revise and prepare operational processes to assure the correct service appliance and improvement
• Control all project metrics and SLAs and promote a proactive resolution of potential issues
• Ensuring proper fault handling and review, collecting metrics and driving/monitoring correction policy
• Major contribution to project/program management
• Advanced Auditing & Acceptance skills
• High level of Soft skills (communication, Problem-Solving, Interpersonal skills)

• Follow the operation process defined for each project delivery;
• Execute the plan provided by delivery and planning Teams;
• Auditing and Acceptance of Network Elements;
• Support troubleshooting analysis on Vendor OSS;
• Babysitting of integrations, swap rollouts, expansions, rehoming/cutovers and transmission upgrades on 2G/3G/4G/5G Sites and Controllers;
• Reporting, tracking and update project documentation and tools;
• Monitoring of KPIs on ongoing operations;
• Detection and troubleshooting of possible problems through KPIs and proposing possible solutions;
• Specifications for the continuous improvement process;
• Development of KPIs, indicators and development of Templates in different vendors;
• Contact with the Project Manager / Customer to solve problems;
• Analysis of problems reported through e-mail; tickets or telephone contact;
• Escalation of incidents when they cannot be solved or the record is closed;
• Produce reports on ongoing operations;

• Engineering Graduate in Telecommunication, IT or Electronic Engineering with relevant experience in Wireless Telecom Networks;
• Skill & Knowledge: Operation-maintenance, troubleshooting & configuration of Wireless RAN Nodes & OSS platforms;
• Knowledge in other Vendor RAN and CORE products will be considered an advantage;
• Fluent English (both spoken and written);
• Analytical skills like logical thinking, problem-solving & handling assignments are mandatory;
• RAN knowledge 2G / 3G / 4G and 5G technologies for suppliers Ericsson, Nokia and Huawei;
• Knowledge of Wireless RAN Nodes like, BSC, RNC, BTS, NodeB, eNodeB, gnodeB & OSS platforms;
• Understanding the concept of SLAs, KPIs and Counters;
• Ability to diagnose and solve problems;
• Capacity to follow established processes and procedures;
• Good knowledge of the English language;
• Autonomy, proactivity and a sense of responsibility;
• Self-motivated, organized and solution oriented;
• Team spirit and cooperation;
• Communication Skills;
• Focus on Customer needs;
• Knowledge of MySQL / VBA / Python (will be considered as advantage);

• Vendor training certifications (e.g., Ericsson, ZTE, Nokia, Huawei)
• Experience with other Mobile Operators networks in Operations and Support across Europe and/or US
• Fluent in English
• Team spirit, capacity to adapt to new projects and demands
• Good networking skills in international environments and ability to work with different cultures.

Cyient