reliance fashion & lifestyle store manager

Reliance Industries Limited

  • India
  • Permanent
  • Full-time
  • 2 months ago
Company OverviewReliance Industries Limited, a Fortune 500 company, is India's largest private sector corporation. Inspired by our founder Dhirubhai Ambani's philosophy of converting adversity into opportunity, we continue to achieve innovation-led growth across sectors including retail and telecommunications. Our ethos is to create a positive impact on people's lives while leading with global excellence. Visit us at .Job OverviewWe are seeking a dynamic Fashion Lifestyle Store Manager to join our team at Reliance Retail in Payyannur. This full-time, mid-level position is ideal for an individual with a minimum of 4 to 6 years of relevant experience. The successful candidate will oversee all aspects of store management, ensuring efficient operations, customer satisfaction, and achievement of sales targets.Qualifications and Skills
  • Proven expertise in leading and motivating a retail team to achieve sales and customer service excellence.
  • Strong customer service skills with a focus on building relationships and enhancing the customer experience in the store environment.
  • Experience in devising and implementing sales plans to meet or exceed store targets effectively.
  • Analytical skills to track key performance indicators and derive actionable insights for continuous improvement.
  • Retail operations experience with an understanding of day-to-day store management processes and procedures.
  • Efficient in inventory management to maintain stock levels, reduce loss, and ensure product availability.
  • Proficiency in conflict resolution and problem-solving to handle customer issues and team dynamics effectively.
  • Excellent communication and interpersonal skills to coordinate with staff and interact with customers.
Roles and Responsibilities
  • Manage daily store operations, ensuring the store is well-stocked, clean, and visually appealing to customers.
  • Lead, train, and develop a high-performing team focused on driving sales and providing exceptional customer service.
  • Implement strategies to achieve sales targets and boost profitability while maintaining customer satisfaction.
  • Monitor store financial performance by analyzing sales data, controlling expenses, and optimizing inventory levels.
  • Ensure compliance with company policies, procedures, and guidelines for retail operations and customer service.
  • Utilize marketing and promotional strategies to drive store traffic and increase customer engagement.
  • Address customer concerns promptly and effectively, fostering loyalty and positive shopping experiences.
  • Collaborate with regional management to align store initiatives with the overall business objectives of Reliance Retail.

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