Research Associate

Ahmedabad, Gujarat
Permanent
Full-time

30 days ago

Job descriptionJD FOR RESEARCH ASSOCIATE380006New Jersey, Palo Alto- USAAhmedabad-India London- UKAbout Us:Mavrix is a global technology solutions company. As a Design, Build, and Maintain partner for leadingorganizations worldwide, we take solution ownership across the value chain to help clients focus on their core,innovate, and stay ahead of the curve. We leverage digital technologies, advanced analytics capabilities, and ourdomain knowledge and technical expertise, to solve complex business problems.We partner with clients to operate as part of their extended team in ways that best suit their organization's cultureand requirements.Key Responsibilities:Outbound Calling: Initiate outbound calls to international customers with the aim of promoting products/services,addressing inquiries, and resolving issues. Communicate with customers via phone, email and chatWork with internal departments to meet customer's needs and Data entry in various platformsMarket Research: Do the survey and research and connect international client through Email and LinkedIn.Customer Engagement: Engage with customers in a professional and courteous manner, actively listening to theirneeds, and providing relevant information.Performance Metrics: Meet and exceed established performance metrics, including call quality, productivity, andcustomer satisfaction targets.Location:AhmedabadBenefits:

Competitive salary

Paid holidays

Incentives

Job Type: Full-Time

Education:

Bachelor's or Pursuing (Preferred)

Language

English (Preferred)

Shift availability

Night Shift (Preferred)

Azure HouseOpp. Hasubhai Chamber, B/H Town Hall, Ellisbridge, Ahmedabad, GujaratFor applying contactTalent Acquisition AssociateWhite Force HR consultancyNayan Agrawal9329931737nayan.agrawal@white-force.inJob requirements

Experience: 0 to 3 Year.
Education : 12th
Specilization : Any...
Skills :

Industry Type : BPO / Call Centre / ITES
Status : Not Disclose.

White Force

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