
(TM) Senior Technical Network Engineer
- Gurgaon, Haryana
- Permanent
- Full-time
within ITIL
Problem Management
Capacity Management
Service Level Management
Configuration Management
Change ManagementJob Contacts Within Orange Business Service
Account Managers, PS Consultant Project Managers, Customer Service Managers Support organizations (VPO Duty, VPS, DSL LCM, IOC) Network Support entities Business Support ExecutivesOutside Orange Business Service
Customers Cisco Technical SupportKey Output and Metrics:
Design validation Customer technical documentation Change Management KPI Implementation KPI Contribution to Service Improvement Plan Customer Satisfactionadditional information
- Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world
- Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working)
- Professional development: training programs and upskilling/re-skilling opportunities
- Career growth: Internal growth and mobility opportunities within Orange
- Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events
- Reward programs: Employee Referral Program, Change Maker Awards