ERP System Administrator - MyClassboard - CO 26

• Manage the MyClassboard ERP system to ensure it aligns with the institution’s academic and administrative requirements.

• Configure and customize modules and features within MyClassboard.

• Perform regular system updates, patches, and maintenance tasks.

• Ensure system performance and reliability through regular monitoring and troubleshooting.

• Provide technical support to staff and students for MyClassboard-related queries and issues.

• Troubleshoot and resolve system-related problems in a timely manner.

• Act as the primary liaison with MyClassboard support for advanced technical issues and escalations.

• Develop and deliver comprehensive training programs for staff on the use of MyClassboard.

• Create and maintain user guides, manuals, and other instructional materials to assist users.

• Conduct regular refresher training sessions to ensure optimal and updated use of the system.

• Ensure the accuracy and integrity of data within the MyClassboard system.

• Perform regular data audits, backups, and data recovery procedures as needed.

• Manage user accounts, roles, and permissions to ensure secure and appropriate access to the system.

• Generate and distribute standard and customized reports to support decision-making processes.

• Analyze system data to identify trends, areas for improvement, and ensure data-driven decisions.

• Develop custom reports and dashboards as needed by various departments.

• Identify opportunities for process improvements and system enhancements.

• Collaborate with various departments to streamline workflows and ensure effective use of the MyClassboard system.

• Stay updated on new features and updates in MyClassboard to recommend and implement system enhancements.

• Ensure data security and privacy in accordance with institutional policies and regulations.

• Implement and monitor compliance with data protection standards.

• Regularly review and update system security protocols to protect against data breaches and other vulnerabilities.

• Lead and manage projects related to the implementation, upgrade, and enhancement of the MyClassboard system.

• Coordinate with internal teams and external vendors to ensure timely project completion.

• Monitor and report on project progress to senior management.

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.

• Minimum of 4 years of experience in managing ERP systems, preferably in an educational setting.

• Strong understanding of ERP system configuration, customization, and administration.

• Excellent problem-solving and troubleshooting skills.

• Proficiency in using and managing the MyClassboard ERP system is highly desirable.

• Strong communication and interpersonal skills.

• Ability to train and support end-users effectively.

• Strong organizational and project management skills.

• Experience in educational technology and understanding of the academic environment.

• Familiarity with data security and privacy regulations.

• Certification in ERP system administration or related fields is a plus.

• Full-time position based at Nalanda Educational Institutions, Vijayawada, Andhra Pradesh.

• Occasional travel between campuses may be required.

• Regular office hours with the possibility of extended hours during system updates or project implementations.

Nalanda Academy of Science and Technical Education