Site Reliability Engineer IIndia Technology CenterWHO YOU’LL WORK WITHAs a Software Engineer specializing in Resilience Engineering, you will play a critical role in ensuring the maximum availability, observability, reliability, security, and performance of Nike’s digital experiences. This position requires a proactive approach to maintaining robust, consumer-facing systems that support millions of users worldwide.In this role, you will focus on in-depth problem analysis, identify infrastructure and code-level defects, establish observability processes for key performance indicators (KPIs), and collaborate closely with product delivery teams to design sustainable solutions to production challenges. Your expertise will be vital to enhancing Nike’s commitment to a seamless and resilient digital experience.WHO WE ARE LOOKING FORNike is seeking talented and driven full stack developers with expertise in cloud infrastructure and services. The ideal candidate will possess:A Bachelor’s degree in Computer Science, Information Systems, or a related fieldAlternatively, 1-3 years of relevant professional experience in lieu of a degree will be consideredProven experience in designing and developing applications using Java, Node.js, or similar languagesFamiliarity with front-end frameworks (e.g., React, Angular) is advantageousExperience with modern programming languages such as Scala, Python, or Golang is preferredA solid understanding of DNS, networking, virtualization, and Linux operating systemsDemonstrated expertise in building and managing scalable, cloud-based microservices, ideally on AWSExperience with Docker or serverless architecturesProficiency in at least one NoSQL database (e.g., DynamoDB, Cassandra)Strong understanding of RESTful APIsFamiliarity with service management, agile, and observability tools such as ServiceNow, Jira, Jenkins, Splunk, New Relic, and SignalFXWHAT YOU’LL WORK ONObserving, diagnosing, and quickly resolving production issues with precision to minimize service interruptionsDeveloping and implementing real-time monitoring solutions that deliver essential insights into system health and key performance indicatorsCommunicating technical issues and their business impacts clearly, ensuring alignment across teams and effective response strategiesReporting high-value metrics and insights to leadership, demonstrating the impact of site reliability on consumer experience and overall business objectivesManaging IT service processes such as Incident, Problem, Change, and Knowledge Management to maintain service quality and reliabilityCollaborating closely with both business and technical teams to analyze system performance, troubleshoot consumer-reported issues, and proactively optimize system efficiencyLeading initiatives to enhance application reliability for high-demand consumer web and mobile platforms, ensuring consistent performanceLeveraging negotiation and influence to foster alignment and drive collaborative solutions across multiple teamsPromoting a culture of growth by coaching, mentoring, and sharing knowledge, supporting continuous improvement and resilience across the teamJoin us in delivering resilient, high-performance digital solutions that will empower millions of consumers around the world. Your skills and insights will be pivotal in driving Nike’s digital transformation.
