Role & Responsibilities: - Serve as the primary point of contact for clients, understanding their printing and packaging requirements.- Coordinate with internal production, design, and logistics teams to ensure timely project execution.- Maintain strong, long-term client relationships and manage ongoing communications.- Monitor project progress and ensure quality standards are met before delivery.- Proactively identify and resolve any issues affecting client satisfaction.- Maintain client data and project records through CRM tools.- Work towards upselling and expanding business with existing clients.- Ensure post-delivery feedback and client retention strategies are in place.Required Skills & Qualifications:- 2 to 4 years of experience in a client-facing role in the printing and packaging industry is mandatory.- Excellent communication, negotiation, and interpersonal skills.- Strong project coordination and time management abilities.- Good understanding of printing techniques, packaging materials, and production timelines.- Proficiency in CRM tools, MS Office, and reporting systems.- Ability to multitask and thrive in a deadline-driven environment.Why Join Azure Press Pvt. Ltd. ? -You will get an opportunity to work with an experienced team and exposure to diverse and well known client portfolios. We have a supportive and flexible work culture with career development opportunities. (ref:updazz.com)