Probus Insurance Broker - Relationship Manager - Customer Service (0-1 yrs) Metros/MP/Indore (After-Sales/Customer Service)

Probus Insurance Broker

  • Indore, Madhya Pradesh
  • Permanent
  • Full-time
  • 1 month ago
Company Name : Probus Insurance Broker Pvt LtdProfile : Relationship ManagerSalary : upto 18 kTiming : 10am to 7 pmLocation : IndoreRoles and Responsibility :1. Answers phone calls from customers and deals with problems as they arise2. Takes sales information and puts it into an easily readable format3. Follows up with customers to make sure that they are satisfied with a particular product4. Makes sure that sales persons are on track with sales goals5. Provides any necessary data or reports to the sales team6. Exerts attention to detail, as customers may have the same problems; reports the problems as necessary7. Arranges appointments with clients and sales team8. Acknowledges customers by responding to emails, texts, and phone calls9. Deals with any customer complaints and resolves the issue as necessary10. Does any necessary administrative work including filing reports or presenting sales team with necessary documents11. Need to Co-ordinate with all the existing POS , support them with illustration/quotations/logins/issuance , etc (ref:updazz.com)

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