CONSULTANT
HCLTech
- Noida, Uttar Pradesh
- Permanent
- Full-time
Ideal candidate must be self-motivated with a proven track record in development of ServiceNow ITSM modules and must be comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
Must have excellent knowledge on development and enhancements related to HRSD module .
Candidate must be certified in HRSD module .
Candidate must be organized and analytical, adept at working in a team environment, able to implement on time to a project schedule, and able to handle multiple priorities in a fast moving environment.
Candidate must have completed ServiceNow CSA and CIS certifications.
System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
Strong communication, Strong presentation and writing skills
Experience with development and implementation of ServiceNow ITSM modules -Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, Service Request, Asset Management or other ITSM application.
Experience with extending the ServiceNow schema to custom applications
Exposure to ServiceNow platform capabilities and tools like Discovery and Orchestration and other applications like ServiceWatch, GRC etc.
Understands technical and functional design requirements related to ServiceNow.
Create and manage scripts and workflow.
Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)
A fundamental understanding of ITSM, ITIL or CMDB
Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs all scripted aspects of the ServiceNow system
Experience with ServiceNow client and server-side Javascript and the ServiceNow APIs
Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.
Custom UI Changes with usage of Web Technologies such as DOM, HTML changes.
Experience with ServiceNow's ServiceWatch and/or Discovery tools
Experience presenting and conducting demo reviews with client stakeholders(1.) To interact with the client and other functional teams for gaining understanding of the requirements (2.) To analyze,define and design moderately complex technical solution for client requirementsorspecifications and work towards continuous improvement during product implementation and production support stages (3.) To coordinate with technical teams for pending RICEFs. (4.) To independently develop and test the modules designed for successful Go-Live. (5.) To participate in team meetings. (6.) To train the team and deliver presentations for knowledge sharing amongst different teams in the project