
Sr Site Reliability Engineer
- Bangalore, Karnataka
- Permanent
- Full-time
- Work under minimum supervision with few direct instructions.
- Build, maintain and utilize automation tools with respect to the release management process.
- Will actively participate in Change, Incident, Problem and Knowledge Management processes as well as on-call support.
- While working on incidents will be responsible for triage, troubleshooting, diagnose and take actions for production systems.
- Responsible for designing and implementing improvements to increase stability and uptime in production environments with oversight and support of Integration, Certification and Staging environments following SRE principles.
- Assist in the technical coordination between service integrators, vendors and partners.
- Strong attitude towards teamwork, knowledge sharing and documentation.
- Manage outages and emergency situations with different Business Units and external providers.
- Responsible for defining, designing and implementing new and updated hardware and software solutions for development and/or production. Propose and implement system enhancements (software and hardware updates) that will improve the performance and reliability of systems.
- Exercise judgement within defined procedures and practices to determine appropriate action.
- Working with a state-of-the-art travel property management system. The sky is the limit when it comes to what you can do.
- Opportunity to do something that has high impact and game changing in our industry.
- Be part of one of the world’s largest Travel technology companies.
- BS/BA degree in Computer Sciences preferred, or commensurate experience required.
- Minimum 5 years related experience as a Systems Administrator/DevOps supporting development teams.
- Linux and Windows skills.
- Strong understanding of development languages and scripting. Ansible is a plus.
- Support cloud-based solutions by building and managing infrastructures in AWS and/or GCP. Cloud Formation Scripts and/or Terraform knowledge is a plus.
- Good understanding of SDLC, patching, releases and software development at scale, CI/CD approaches.
- Understanding of networking, replication principles, and multi-datacenter operations.
- A strong focus on business outcomes, performance optimization, cost reduction, simplicity in design.
- ITSM knowledge desired, ITIL Certifications are a plus.
- 6-8 years of hands-on software engineering experience.
- Bachelor’s degree in computer science or computer engineering.
- Solid hands-on experience with framework development and ability to achieve end-to-end automation of workflows.
- Zabbix/AppDynamics/ELK and/or other monitoring tools knowledge is a plus.