
Associate Manager GBO Client Due Diligence
- Chennai, Tamil Nadu
- Permanent
- Full-time
- Engage clients throughout process, ensuring seamless delivery and client experience.
- Own and drive execution of processes, working closely with stakeholders to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases.
- Ensure onboarding adheres to anti money-laundering, client due diligence, and 'Know your Customer' (KYC) regulations and internal policies.
- Stay up-to-date with anti-money laundering and 'Know Your Customer' (KYC) regulations and financial crime trends.
- You'll be risk and anti-money laundering certified.
- You'll have detailed knowledge of client due diligence and 'Know Your Client' regulations.
- Knowledge of financial crime compliance regulations.
- Strong written English and presentation skills, and the ability to build relationships and rapport with clients.
- Strong attention to detail and the ability to analyse data.
- Able to prioritise your time well, with project management abilities and problem-solving aptitude.
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.