Administrator - L3

Pune, Maharashtra
Permanent
Full-time

6 days ago

We use cookies to offer you the best possible website experience. Your cookie preferences will be stored in your browser's local storage. This includes cookies necessary for the website's operation. Additionally, you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website's performance, as well as cookies used to display content tailored to your interests. Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies. Modify Cookie PreferencesAccept All CookiesPress Tab to Move to Skip to Content LinkSearch JobsJob DescriptionApply nowStartPlease wait...Job Title: Administrator - L3Req Id: 90618City: PuneState/Province: MaharashtraPosting Start Date: 8/29/25Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.Job Description:Job DescriptionJob Description:The Senior ServiceNow Developer will be a crucial member of the ServiceNow team, performing hands-on support for end-users, day-to-day maintenance, planning, and testing system upgrades, coaching other team members on best practices, as well as troubleshooting advanced custom applications. The Senior ServiceNow Developer will work with architects, developers, and other product members in the fulfilment of updates, fixes, and new features within our key applications, including ITSM, ITOM, IRM, ITBM, CSM, CMDB, Discovery, Event Management, and Orchestration.Technical Skills:

[Mandatory] Minimum 5 years of ServiceNow platform development experience
[Mandatory] Create, maintain, and enhance Incident Management, Problem Management, Service Request Management, Service Catalog, Knowledge Management, Self-Service Portals
[Mandatory] Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, and ACLs including advanced scripting of each.
[Mandatory] Perform advanced customizations including Business rules, Script Includes, Client Scripts
[Mandatory] Experience designing, building and maintaining integration using REST, SOAP web services.
[Mandatory] Knowledge on Event Management and monitoring tools
[Mandatory] Experience work on ServiceNow CMDB, Mid server onboarding and troubleshooting, CSDM, Data loads, transform maps.
[Mandatory] Experience in working with LDAP, AD, SSO, Email notifications.
[Mandatory] Activate a plug-in, build reports, gauges, and homepages.
[Mandatory] Set up Service Level Agreements (SLAs) and monitor SLA workflows.
SME in ServiceNow system applications and custom applications.
Knowledge on Server infrastructure, Network infrastructure
Knowledge on ServiceNow platform modules likes HRSD, APM, PPM, GRC, ITAM
Experience on troubleshooting production issues and lead team providing solutions.
Perform platform upgrades, patching adhering to release management and software development best practices.
Proven experience in up to 1 additional product line outside of ITSM,ITOM
Responsible for standard configuration, user administration, security, workflow, data management and integrations.
Aiding in translating business requirements into technical requirements
Experience working in Agile/Scrum methodologies.

Certifications: * ServiceNow Certified Systems Administrator (required)

ServiceNow Certified Application Developer (preferred)

Educational Qualifications:Bachelor's degree in computer science, Information Services, or related field͏͏͏͏Mandatory Skills: ServiceNow - IT Service Management .Experience: 3-5 Years .Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.Apply nowStartPlease wait...Information at a GlanceGet Job AlertsReceive notifications when we have open roles and get other relevant career newsJoin UsExplore open roles that match your interests and skillsIf you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at . Do not email your resume to this ID as it is not monitored for resumes and career applications.Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at .We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.© 2025 Wipro Limited×Cookie Consent ManagerWhen you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.Required CookiesThese cookies are required to use this website and can't be turned off.Show More DetailsRequired Cookies Provider Description Enabled
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