Account Executive

GOVIAFLY CARGO AND LOGISTICS PRIVATE LIMITED

  • Bangalore, Karnataka
  • Rs. 20,000 per month
  • Permanent
  • Full-time
  • 2 months ago
Company OverviewGOVIAFLY CARGO AND LOGISTICS PRIVATE LIMITED, situated in Bangalore, operates in the transportation, logistics, supply chain, and storage industry. As a growing company with 11-50 employees, we are committed to delivering top-notch logistics solutions. Our headquarters is located in Bangalore and our mission is to enhance client satisfaction through efficient logistics operations.Job OverviewWe are seeking an ambitious Account Executive to join our dynamic team in Bangalore Urban. This full-time position is ideal for freshers with a maximum of 1 year of experience. The successful candidate will play a crucial role in managing client relationships and logistics coordination, supporting customer inquiries, and optimizing our service delivery. Immediate joiners are preferred for this role.Qualifications and Skills
  • Familiarity with logistics coordination is a must as it is crucial for managing transportation and shipment processes effectively. (Mandatory skill)
  • Experience or knowledge in using CRM software to manage customer data, streamline communication, and enhance customer relationship management practices.
  • Proficient in client relationship management, focusing on understanding client needs and ensuring a high level of client satisfaction.
  • Strong communication skills are essential for interacting with clients and internal teams, and for resolving any issues effectively.
  • Basic understanding of attendance management systems to ensure accurate tracking of employee attendance and absences.
  • Adept at lead generation techniques to identify and attract potential clients that align with business objectives.
  • Ability to work in a fast-paced environment, handle multiple tasks, and prioritize work to meet deadlines efficiently.
  • Critical thinking and problem-solving skills to develop innovative solutions and strategies that improve operational efficiency.
Roles and Responsibilities
  • Develop and maintain strong, positive relationships with clients by understanding their logistical needs and providing tailored solutions.
  • Coordinate and manage the end-to-end logistics process, ensuring that all shipments are processed and delivered on time.
  • Assist in enhancing customer engagement and satisfaction by delivering exceptional service and addressing client queries promptly.
  • Utilize CRM software to manage and update client information, ensuring all records are accurate and accessible.
  • Collaborate with the sales and operations team to generate leads and convert them into loyal customers.
  • Monitor and report on logistics performance metrics, using insights to propose improvements and implement effective solutions.
  • Ensure compliance with industry regulations and company policies by maintaining up-to-date knowledge in logistics practices.
  • Assist in managing attendance records and coordination to ensure smooth HR operations within the company.
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