Client Support Associate

• Make outbound calls to potential and existing clients to introduce and explain our services.

• Clearly communicate value propositions and service benefits in fluent, confident English.

• Handle inbound inquiries and provide relevant information to clients.

• Maintain accurate call logs, customer details, and follow-up schedules in CRM.

• Schedule appointments or connect leads to the sales team when required.

• Achieve daily/weekly/monthly calling and lead generation targets.

• Follow up on leads and nurture them until conversion.

• Maintain a positive, helpful, and professional tone in all communications.

• Strong command over spoken and written English (neutral or clear accent).

• Minimum 1 year of experience in customer service, or a similar role.

• Confident phone presence and ability to engage clients in conversation.

• Excellent listening, persuasion, and interpersonal skills.

• Basic computer literacy (MS Office, email, CRM tools).

• Ability to work independently and meet deadlines.

Venture Informatrix