Taxmann - Executive - Business Development - SaaS Product (1-2 yrs) Delhi NCR (After-Sales/Customer Service)

Taxmann Publications View all jobs

  • Delhi
  • Permanent
  • Full-time
  • 10 days ago
Job DescriptionTerritory: Delhi/NCREducational Qualifications:Minimum Bachelor's Degree, preferably in business, law, commerce, or a related field.Key CompetenciesClient Acquisition and Retention:Expertise in acquiring new clients and maintaining long-term relationships with existing customers.Industry Knowledge:- Familiarity with Tax and Legal Domains. Knowledge of Digital Subscriptions.Digital Sales Expertise:- Understanding of E-commerce and Subscription Models. Experience with CRM systems to track sales activities, leads, customer interactions, and follow-ups efficiently.Communication and Negotiation Skills:- Strong verbal and written communication skills to convey product value. Ability to deliver impactful presentations and demonstrations of Taxmann's products during client meetings.Market Awareness:- Ability to build and maintain a strong network within the legal, tax, and corporate sectors. Keeping up-to-date with industry trends and legislative changes.Key Result Areas (KRA)Website Targets:- Digital subscriptions including multi-user licenses, individual subscriptions, and renewals.Client Onboarding:- Identify and onboard new clients such as corporates, law firms, accounting firms, and educational institutions for the website's subscription services.Client Feedback:- Gather feedback from clients to improve service and product offerings.Market Monitoring:- Monitor market trends, competitor websites, and new legal or financial content platforms to identify growth opportunities for www.taxmann.com.Lead Nurturing:- Develop and nurture leads to convert them into long-term subscribers.Customer Service:Provide excellent customer service, helping clients navigate the website, access resources, and resolve issues related to digital content.Client Check-ins:- Conduct regular check-ins with large clients to ensure they are maximizing the use of their subscriptions.Presentations and Demonstrations:- Deliver presentations and demonstrations of the website's features, including access to databases, research tools, and compliance modules.Renewals Focus:- Focus on renewing existing subscriptions. (ref:updazz.com)

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