Customer Service Associate

• In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines.
• Candidate expected interactions are within Candidate team and direct supervisor.
• Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate work.
• Candidate will need to be well versed with basic statistics and terms involved in the day-to-day business and use it while discussing with stakeholders.
• Candidate will be required to help in the overall team's workload by managing Candidate deliverables and help the team when required.
• Candidate will be an individual contributor as a part of a team, with a predetermined focused scope of work

• You have at least 1 year experience within a Customer Service role, ideally within the Telecommunications industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong team player who can manage multiple stakeholders
• You pay strong attention to detail and deliver work that is of a high standard
• You possess strong analytical skills and are comfortable dealing with numerical data

• Work alongside & learn from best in class talent
• Fantastic work culture
• Opportunity to make a positive impact

Aerial telecom solution pvt ltd