Hiring freshers for customer service voice- Kolkata

2COMS View all jobs

  • Kolkata, West Bengal
  • Permanent
  • Full-time
  • 1 month ago
Job Description :Hiring freshers and experience for Customer Support Representative at Kolkata, Salary flat 3LPAOnly Kolkata candidates can apply.Responsibilities:
  • Handling incoming calls and responding to customer emails
  • Resolving customer complaints and issues
  • Assisting customers with product information and placing orders
  • Identifying and escalating issues to supervisors
  • Providing exceptional customer service and support
Requirements
  • Undergraduate or Graduates can apply
  • B.Ed and MBA are not eligible
  • Excellent communication skills in English
  • Ability to work in different time zones and flexible with shifts
  • Familiarity with customer service principles and practices
Shift: US Shift (evening & night shift)Week Off: 2 days rotational week off. 5 Days workingBenefitsOpportunity to move laterally within the organization, through IJP for various other roles and business units which exist. Transport facility will be provided.

2COMS