Hiring freshers for customer service voice- Kolkata

Kolkata, West Bengal
Permanent
Full-time

21 days ago

Job Description :Hiring freshers for Customer Support Representative at Kolkata, Salary upto 2.5lpaOnly Kolkata candidates can apply.Responsibilities:

Handling incoming calls and responding to customer emails

Resolving customer complaints and issues

Assisting customers with product information and placing orders

Identifying and escalating issues to supervisors

Providing exceptional customer service and support

Requirements

Undergraduate or Non technical Graduates can apply

Excellent communication skills in English

Ability to work in different time zones and flexible with shifts

Strong technical knowledge

Familiarity with customer service principles and practices

Shift: US Shift (evening & night shift)Week Off: 2 days rotational week off. 5 Days working6months Experience in international Voice Process can also apply. (More than 6months are not required)BenefitsOpportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

2COMS

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