Performance Coach - India Team
Interpolitan Money
- Mumbai, Maharashtra
- Contract
- Full-time
- Coach individuals and teams across our India operations (Client Services, Compliance, Operations) to improve delivery, pace, and focus.
- Run direct, honest, high-impact coaching conversations that improve accountability and remove performance blockers.
- Work with managers to improve leadership behaviours and team effectiveness.
- Help translate commercial goals into team-level daily actions and decisions.
- Identify patterns that are slowing down delivery or affecting margin, and intervene early.
- Create a weekly rhythm of performance: check-ins, reviews, and priority resets.
- Provide regular insights to senior leadership on behavioural gaps, wins, and areas for coaching focus.
- Play a key role in making India a true centre of excellence for Interpolitan.
- Proven experience as a performance coach or team optimiser ideally in financial services, fintech, or operations-heavy environments.
- Commercial mindset you think in revenue, impact, cost, speed.
- Strong emotional intelligence able to challenge constructively and build trust fast.
- Clear communicator no buzzwords, no fluff. You say what needs to be said.
- Ability to work independently across functions, with senior leaders and frontline teams alike.
- Based in India, with strong cultural awareness and familiarity with cross-regional collaboration.
- Increase in new client accounts
- Higher average account setup fees
- Increase in revenue per customer
- Faster delivery turnaround across India-based functions
- Improved internal feedback and NPS/CSAT in areas owned by India team
- Fewer escalations, more visible ownership and accountability