Implement innovative strategies to enhance employee engagement, satisfaction, and retention.Develop and execute initiatives to foster a positive and inclusive work environment, promoting diversity and belonging.Coordinate and oversee recruitment efforts, from sourcing candidates to conducting interviews and onboarding new hires.Manage employee relations by providing guidance, resolving conflicts, and addressing concerns in a timely and effective manner.Collaborate with department heads to identify training and development needs, and coordinate relevant programs and activities.Oversee day-to-day operations, including facilities management, procurement, and vendor relationships, ensuring efficiency and compliance with organisational standards.Analyse employee feedback and HR metrics to identify trends and areas for improvement, and implement action plans accordingly.Stay abreast of industry trends and best practices in HR and operations management, and proactively suggest enhancements to current practices.RequirementsBachelors degree in Human Resources, Business Administration, or a related field; Masters degree preferred.Minimum 3 years of experience in HR and/or operations management, with a strong track record of driving employee engagement and retention.Excellent communication, interpersonal, and problem-solving skills.Ability to collaborate effectively with diverse teams and stakeholders at all levels of the organisation.Strong organisational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.Proficiency in HRIS and other relevant software applications.Passion for creating a positive work culture and supporting employee growth and development.