Unlock your dream career with us. Connect with renowned employers, enjoy top-notch facilities, and thrive in a vibrant community.' Employer: Bombay Shirt Company Position: Store Manager Years of Experience: 5 - 8 years Community Location: Kolkata Employment Type: Full Time CONNECT Company Overview (https://mckinleyrice.com/) McKinley Rice is not just a company; it's a dynamic community, the next evolutionary step in the world of professional development. Spiritually, we're a hub where individuals and companies converge to unleash their full potential. Organizationally, we are a conglomerate composed of various entities, each contributing to the larger narrative of global excellence. Redrob by McKinley Rice: The Next Frontier in Professional Development Propelled by a substantial 4-million-dollar pre-seed investment from top venture capitalists in Korea, Redrob emerges as McKinley Rice's latest venture, marking a new chapter in our expansion. Proudly introducing Redrob-a groundbreaking AI platform-we're set to redefine professional development. Going beyond traditional academic measures, Redrob embodies our commitment to nurturing talents and bridging the gap between industry demands and professionals' aspirations. Fueled by our funded growth, we're poised to revolutionize recruitment and assessments, ensuring candidates are not just academically proficient but also industry-ready. Redrob is the cornerstone of our vision to catalyze the formation of A-grade teams for organizations. Through seamless recruitment processes, we aim to be the indispensable right hand, facilitating the creation of high-caliber teams that surpass industry standards. Know Bombay Shirt Company ( https://www.bombayshirts.com/) Launched in 2012, Bombay Shirt Company is the first online custom brand in India. We are on a mission to reinforce that world-class quality and product can originate in Bombay. We create high-quality custom-made clothes. Clothes that fit you, rather than you trying to fit into them. We believe in quality fabrics, expert craftsmanship, and personalized service - all done with minimal wastage. This is the future of fashion. Our website and app are supplemented by 21 stores - 20 in India, and 1 in New York City. As we grow at break-neck speed, we're slated to open over 20 more stores in the next year alone. How to become a part of Bombay Shirt Company and enjoy the benefits: Step 1: Fill in the application form and register via RedRob. Step 2: Clear the interview process. Step 3: Be a part of the team Bombay Shirt Company! EXPERIENCE Duties you'll be entrusted with: This role will be responsible for engaging with our customers to provide an exceptional experience in-store. Manage all facets of store operations covering engagement with production teams, logistics partners, training team and management to ensure the delivery of a delightful customer experience for each visit. Understand and document customer preferences to provide recommendations on styling and customizations to help customers express their personal style. Ensure all company policies and procedures are implemented and administered in store for the entire team. Team resource power planning: Weekly roster and managing leave requests from team members. Innovating and suggesting best practices and documenting the same for management's consideration. Ownership of store KPIs such as sales targets, alteration and remakes, social media feedback reviews from customers. Creation and updating the system with orders, customer details and communicating with the production team on order fulfillment. Provide customer care to customers by email and phone as and when required. Liaise with our in-store master tailors to take measurements and fix individual customer issues. Daily Cash & Bank transactions including the responsibility of ensuring accuracy of petty cash. Visual merchandising and store display. Daily briefing and Weekly Reports to review sales figures and take proactive measures to ensure stores targets are met. Expectations from you: Basic Requirements 5 - 8 years experience in customer service in the hospitality sector. Any experience in retail is a bonus. Bachelor's degree with Exceptional communication skills, both written and verbal Proficient in MS Office - Excel, Word and email. Customer service oriented with a natural desire to care for the needs of others Deep desire to put drive & effort into your work Knowledge and passion for men's fashion and style trends, men's tailoring, pattern design, garment alterations, and seasonal fabrics