Senior Manager
- Navi Mumbai, Maharashtra
- Rs. 3,00,000-7,00,000 per year
- Permanent
- Full-time
- Mange a team of approximately 15 - 20 CREs
- Ensures 100% CREs exceed their overall KPIs (sales targets, customer satisfaction and experience, quality and productivity standards)
- Provides consistent, balanced and timely performance
- feedback on CSEs performance
- Coach, develop and engage the CRE's to increase their abilities while enhancing their own careers.
- Excellent Communication Skills in English & Hindi
- People management
- Project management
- Stakeholder management
- Analytical ability \
- Experience Full Time Graduate / Post Graduate
- 4 to 7 yrs. of relevant experience
- BFSI industry (preferred)
- Call-center experience in GI industry will be an added advantage
- Experience: 3 to 7 Year.
- Education : Any Graduate
- Specilization : Any Graduate...
- Skills :
- Industry Type : Insurance
- Status : Not Disclose.