Service Sales Engineer

Emerson View all jobs

  • Surat, Gujarat
  • Permanent
  • Full-time
  • 6 days ago
Job Category: Service & RepairJob Description:In This Role, Your Responsibilities Will Be:
  • The Service Sales Engineer role will handle various post sales opportunities like generating spares opportunities, framing Annual Maintenance contracts, Framing rate contract for spares and man-day service, Shutdown jobs, Offshore contracts for field products. Overall responsible of MSOL LCS Business Growth in South India.
  • Help customer to select spares / Services according to the installed base, taking into consideration the customer's lead-time and budgetary requirements.
  • Pro-active follow-up of quotations with the goal of getting the order at the earliest.
  • Respond to customer's commercial and technical questions (phone and e-mail) within reasonable time.
  • Verify that purchase orders are in accordance with the offered financial and technical proposal and resolve any issues that occur during the order cycle.
  • Maintain accurate and complete records in CRM and other tools as required.
  • Good presentation skills.
  • Conducting Site Walk activities for generating leads.
  • Conducting Workshops for plant shutdowns.
  • Presenting PPTs to customers for showcasing Emerson MSOL LCS service strengths.
  • Manage Orders POR, accurate Planning & forecasting of orders every PD, regular review.
  • Implementing Initiatives set by management for business growths.
  • Tapping old installed base for exploring upgrades, revamps and refurbishments.
  • Generating leads for competition displacements.
  • Work with service team and Operations team for meeting customers deliverables.
  • Work on customer RFQs, submitting Tenders, commercial discussions with customers, showing Negotiation skills to close the orders.
  • Technically competent enough to address customer's requirement and expectations.
  • Work closely with other regional Service sales Engineers, Product Sales Engineers, HO, proposal team & Order entry Team for RFQs / opportunities and orders.
Who You Are:Able to use your technical skills to do the job to achieve customer satisfaction. You are an active learner who uses both success and failure as learning opportunities. You build partnerships and collaborative work to reach the target objectives set by the team. You act quickly and critically in constantly fast paced and unexpected situations.For This Role, You Will Need:
  • Good Technical knowledge in Level, Flow , Wireless, Corrosion technologies.
  • Work Experience on Products like PT/DPT/TT, Radar level, Coriolis, Magnetic & Vortex flow meters, Flow computers, Associated skid components like pumps , Digital valves
  • Knowledge of Metering Skids, SRV systems, B&T Systems. GCs, flow computers etc,
  • Good Presentation skills, communication skills.
Preferred Qualifications That Set You Apart:
  • Bachelor in Electronics or Instrumentation Engineering with minimum 4-6 years of work experience in field of Sales.
  • Experience on Analytical System for Power and Oil & Gas Industry is preferred.
  • Experience on various Emerson field Instruments like Emerson Measurement products, flow products and Emerson Metering skids, Analyzer systems etc.
Our Culture & Commitment to You:By joining Emerson, you will be given the opportunity to make a difference through the work you do.Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.We are committed to creating a global workplace that supports diversity, equity and embraces inclusion. We welcome foreign nationals to join us through our Work Authorization Sponsorship.We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities.Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.Our Commitment to Diversity, Equity & InclusionAt Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.This philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.About Us:WHY EMERSONOur Commitment to Our PeopleAt Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.Accessibility Assistance or AccommodationIf you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: .ABOUT EMERSONEmerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!No calls or agencies please.

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