Manager, Digital Sales (North America Region)
Adobe
- India
- Permanent
- Full-time
- Leading team by coaching mentoring & motivating the team with a high level of EQ & becoming trusted leader for the team.
- Should possess strong collaboration skills as the Digital Sellers leverage other teams for their own success.
- Driving the highest level of performance from the team at the same time role modelling & instilling Adobe values in the team
- Building knowledge on Adobe products and services – their features, benefits, prices, and additional services.
- Developing ways to coach the team to identify customer needs and pitch the relevant product benefits to complete a sale.
- Working with Marketing, Sales Operation, Business units, Corporate Retention teams to source sales or retention campaigns, marketing leads and execute. Analyze business goals, customer & agent data & daily reports to find areas of continuous improvement.
- The Adobe TSM will manage a set of sellers and will be accountable to help identify, drive & close revenue from existing Adobe Direct customers or/& Marketing qualified leads (MQLs)
- Will be responsible to lead the “more connect per seller” and “more per connect” GBD philosophy.
- Will be responsible to develop account penetration strategies, identifying business opportunities by creating and implementing campaigns (phone/email)
- You will help consolidate feedback from team, to identify and capture customer journeys and present/implement proposal to nudge the stalled ones.
- You will drive sales management with a more rigorous, focused and metrics-driven approach to streamline sales processes, increase productivity, manage pipeline, forecast and drive desired sales behaviors to achieve the future state.
- You will monitor, coach, and develop ways to coach the team to identify customer needs and pitch the relevant product benefits to complete a sale.
- You will accomplish GBD human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; communicating job expectations; monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions.
- You will maintain a daily cadence of leads/ CTA touched; opportunities created and transactions.
- Define and Achieve Weekly, Monthly & Quarterly targets for the team both on the input & Output parameters.
- Demonstrated success in previous experiences with a proven ability to define, refine and implement successful sales processes, procedures and policies that drive results and the bottom line.
- Possess the art of successfully managing the team virtually, given that the pandemic has kept us to work from homes right now.
- Demonstrated ability to be a quick learner
- Should know how to motivate and lead the team to build skills on new Adobe Solutions
- Ability to compile sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations that are digestible for the entire company
- Willingness to work across shifts.
- Advanced knowledge of Sales Operations, Technology used in Digital sales
- Thought leadership on Sales, Customer Success and Subscription management
- Post Graduate with over 10 years of experience in Field Sales and/or Digital Sales
- Proven ability to effectively manage people effectively, hire and train, coach new sales team members
- Proven ability to develop a communicate and present to management on new ideas, proposals and feedback to move the business forward.