Senior Software Engineer IAM- XDP

Barclays

  • Pune, Maharashtra
  • Permanent
  • Part-time
  • 17 days ago
Be a part of a place where challenges are measured in billions, qubits and nanoseconds. Build your career in an environment where we're advancing machine learning, leveraging blockchains, and harnessing FinTech. Working in Barclays technology, you'll reimagine possibilities: learning and innovating to solve the challenges ahead, delivering for millions of customers.
We are shaping the future of financial technology.
Why not join us and make it happen here?Where will you be located?Embark on a transformative journey to support the organisation as Software Engineer. At Barclays we are reimaging what I possible in banking. You will be involved in the engineering role within the Customer Identity & Access Management platform team. The Senior Software Engineer is a high-performing engineer who designs, builds and maintains a centralised, secure, scalable and efficient IAM platform to realise business benefits through simplification and enable revenue generation through building new capabilities to embed across all digital journeys. This role also requires leadership qualities in the form of coaching, collaboration, decision making and being a trusted advisor to ensure great outcomes are realised.key Skills required for this role include:
  • Experienced and proficient full stack development: web and mobile front-end technologies e.g React, Java, APIs & microservices, PostgreSQL, data structures, workflow.
  • Site Reliability Engineering (automation, observability, incident management, resilience, disaster recovery, high availability, documentation).
  • IAM engineering (authentication, authorisation, single sign-on, multi-factor authentication, user lifecycle management, OAuth2.0, OpenID Connect, SAML, policy management).
  • Ping Identity/ForgeRock (product platform experience, system integration, security features, extensions).
  • Hands-on experience of CI/CD approaches and technologies.
Good to have/valued skills:
  • DevSecOps (secure coding best practices, defensive programming, security testing, data security, network security, cloud security, security compliance and regulations).
  • Infrastructure as Code (Ansible, Terraform) and Containerisation (Docker, Kubernetes).
You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.This role is for Pune location.Purpose of the roleTo support the Specialist Customer Care team by providing exceptional customer service while resolving more complex customer needs/requests.Accountabilities
  • Support the provision of customer service through various communication channels including chat, email and phone.
  • Support the execution of customer service requirements to resolve more complex customer needs, requests and enquires.
  • Collaboration with teams across the bank to align and integrate customer care processes.
  • Identification of areas for improvement and providing recommendations for change in customer care processes, by providing feedback and coaching for colleagues on these highlighted areas.
  • Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
  • Resolution of customer inquiries and issues related to the bank's products and services, including account balances, transactions and payments.
  • Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
  • Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness .
Vice President Expectations
  • Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
  • Manage and mitigate risks through assessment, in support of the control and governance agenda.
  • Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
  • Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
  • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
  • Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
  • Adopt and include the outcomes of extensive research in problem solving processes.
  • Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.Share jobReasonable adjustmentBarclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please reviewOur purposeWe're a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we've created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance.To find out more about Barclays' strategy please clickEqual opportunitiesWe are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.Right to work statementBarclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.Who succeeds in
Tech at Barclays?For a career with us, you need to be prepared to take big steps forward, curious to face the challenges ahead, and driven to focus on the outcomes. We need people with the Barclays mindset to make it happen here.What you'll get in returnCompetitive holiday allowanceLife assurancePrivate medical carePension contributionStop AnimationsOur technologySupporting our 48 million customers and clients worldwide takes a lot of forward thinking. It means harnessing technology to support the economy. It means making a difference to people’s lives. And it requires the maintenance and development of a global, technological infrastructure. At Barclays, technology helps us keep transactions moving, manages data, and protects our customers. Join a world where your work creates unique moments of impact. Make it happen here.This is Barclays PuneBarclays Pune is the largest campus outside of Barclays’ global headquarters in London. Our aim is to build game-changing technology that supports businesses and functions across the globe, offering the highest quality service to our clients and customers.An innovative hubIt’s a state-of-the-art technology hub, and home to 9,000 colleagues across Operations, Technology and Functions.Working better togetherPune Campus provides opportunities for our colleagues to innovate, collaborate, and deliver great outcomes for customers and clients.A place where you can belongOur welcoming and inclusive culture supports you to bring your whole self to work, explore your potential and pursue your passions.An amazing place to workPune is a million-square-foot environment-friendly, ultra-modern workplace with excellent facilities for work, socialising and leisure.Your browser does not support the video tag.This is Barclays PuneBarclays Pune is the largest campus outside of Barclays’ global headquarters in London. Our aim is to build game-changing technology that supports businesses and functions across the globe, offering the highest quality service to our clients and customers.An innovative hubIt’s a state-of-the-art technology hub, and home to 9,000 colleagues across Operations, Technology and Functions.Working better togetherPune Campus provides opportunities for our colleagues to innovate, collaborate, and deliver great outcomes for customers and clients.A place where you can belongOur welcoming and inclusive culture supports you to bring your whole self to work, explore your potential and pursue your passions.An amazing place to workPune is a million-square-foot environment-friendly, ultra-modern workplace with excellent facilities for work, socialising and leisure.Your browser does not support the video tag.Working flexiblyWe’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team.Hybrid workingWe have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, ‘anchor’, days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.Barclays is built on an international scale.Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience. And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.Related contentRelated JobsPune (India)18 AugPune (India)18 AugPune (India)18 AugPune (India)18 AugPune (India)18 AugPune (India)18 AugPune (India)18 AugPune (India)18 AugPune (India)18 AugPune (India)14 AugSign up for job alertsMake sure you see job opportunities when they become available. Just add a few details below to stay up to date with jobs that suit you and your skills.Email Interested InSearch for a category and select one from the list of suggestions. Select a location from the list of options. Finally, click “Add” to create your job alert.

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