ServiceNow Tester

Bangalore, Karnataka
Permanent
Full-time

3 days ago

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We invite you to take the next step in your career journey and apply. Thank you for being a part of Fujitsu. We look forward to growing together toward a brighter future.

Job Role: Associate Technical Consultant
Shift: 2pm to 11pm
Work Mode: Hybrid
Relevant Exp: 3+ yrs

Role and Accountabilities:This will suit an experienced ServiceNow professional with a successful recent track record. The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization.Candidates will be experienced in leading testing and training of ServiceNow end-to-end engagements.In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties:

Validate the ServiceNow application functionality built by the developer(s) and the system administrator(s) prior to promoting configuration into production.

Develop, maintain, and execute quality test plans, and test cases for various testing activities. (Unit, functional, integration, system, regression, and performance testing).

Develop test cases utilizing ServiceNow Automated Test Framework (ATF).

Responsible for the execution of quality testing activities to support ServiceNow projects, enhancements, and defects with close interaction with the ServiceNow platform team

Manage the defect's identified during testing interacting with the ServiceNow platform team on the validation of the fixes made.

Provide quality testing effort estimates to project managers and scrum masters.

Interface with customers in providing guidance during user acceptance testing, including test case execution and documentation

Prior hands-on experience testing and training ITOM components is a plus

Coordinates UAT Testing with the clients

Keeps a repository of all test cases and test artifacts

Ensures that the defined QA processes meet auditing requirements

Continuously evaluates testing processes to identify areas of improvement

Skills and Experience Requirements:

Bachelor's degree with at least 3 years of ServiceNow training and QA experience

Training and testing experience on platform capabilities and offerings including CSM and ITOM.

Experience with ServiceNow ATF is a plus.

Experience working within different automated testing frameworks, Java JUnit, Selenium, TestNG and other open-sources is a plus

Experience with the agile methodology for software development teams

Skills and Certifications

Certification in the testing and training space

ServiceNow ATF Mico-certification is a plus

Excellent analytical and problem-solving skills

Excellent verbal and written communication skills

Successful teamwork experience & demonstrated leadership abilities

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