
SAP Infra Tools Deploy and Sustain Lead
- Hyderabad, Telangana
- Permanent
- Full-time
ResponsibilitiesThe SAP Infra Tools Deploy and Sustain Lead's accountabilities includes, but not limited to…
- Lead in SAP Infra Tools areas to deploy and sustain scope of work related to monitoring, system refreshes, automations
- Partner will IT teams during project pursuit for solution design, resource planning and cost estimations
- Support architecture design, sizing and capabilities of tools and strategies aligned with PIRT/PGT standards
- Install, configure and upgrade SAP Infra tools like Focused Run, LaMa, Epi-Use, SNP etc.
- Identify and resolve technical issues and perform troubleshooting and root cause analysis
- Plan and enable Technical cut-over, Go-Live and Hypercare support
- Collaborate with global teams for standards and direction on technical decisions
- Acts as quality assurance (QA) lead and/or performs reviews on technical designs and builds to ensure all standards are met
- Ensure proper documentation of landscape, system architecture, administration procedures and system management standards along with project relevant artifacts
- Ensure adherence to release and change management processes, control compliance while performing technical activities
- Deliver effective hand-over to Operations by ensuring quality knowledge transfer and clear Hyper care exit criteria
- Support existing capabilities of Infra tools (FRun, LaMa. Epi-Use, SNP etc.) and enhance capabilities to support IT and business requirements
- Partner with internal teams and SAP product teams to drive and deliver new capabilities
- Support minimize critical incidents by ensuring advanced monitoring of tools
- Stay up-to-date with technology and industry trends by proactively participating in training, self-study, conferences, webcasts, user group participation, reading or other relevant means
- Adhere to annual performance processes including setting objectives and measurement and performance evaluation
- Provides outstanding customer service to direct and indirect customers
- Bachelor's degree required, preferably in Computer Science
- Minimum 10 years hands-on SAP BASIS/System Administration experience
- 6+ years experience working with teams across multiple geographies
- Must have experience in SAP BASIS / System Administration of SAP S/4 HANA, SAP ECC 6.0, SAP BI, SAP PI/PO, SAP Portal, SAP BOBJ, SAP Solution manager systems
- Must have experience in SAP Focused Run, LaMa, Epi-Use/SNP or similar tools
- Must have experience in sizing, landscape design, strategy design and execution of SAP systems Installations, Migrations and Upgrades
- Must have experience of System refreshes, Backup & Restore, High Availability and Disaster Recovery setup
- Knowledge of ITIL tools & processes, MS Office products, Project implementation methodology and Production support desired
- Ability to independently plan and manage deliverables
- Excellent analytical and problem solving skills
- Ability to collaborate with teams across multiple geographies
- Demonstrated ability to effectively communicate with all levels of the organization
- Ability to work flexible hours based on varying business requirements
- Provides outstanding customer service skills to direct and indirect customers
- Experience in IT, CPG industry preferred