Senior Manager - Business Support, GRS & Transformation

• Support the translation of business/function strategy into clear plans, MI and timelines.
• Prepare inputs for annual and periodic business planning (e.g. data, analysis, slide decks).
• Maintain dashboards, trackers and MI to monitor performance against strategic, financial and operational targets.
• Conduct basic analysis to identify trends, issues and opportunities, and prepare summary insights for senior management.

• Assist with budgeting, forecasting and cost tracking for the business/function.
• Prepare monthly/quarterly financial reports, including variance analysis against budget/forecast.
• Support headcount and resource tracking (joins, moves, leavers, open roles), and maintain accurate records.

• Proactive identification of process optimisation opportunities - incl. adoption of AI, cross-GRS capabilities / addt. Managed service opportunities, process rationalisation (specifically activities to 'stop') and continuous improvement etc. incl. firm-wide initiatives

• Collaboration and co-operation are hallmarks of success as the jobholder often needs to bring together multiple internal parties and find innovative solutions to complex Global requirements
• Coordinate with various teams and respond to multiple requirements with guidelines and procedures
• Support the Business Management Lead and leadership team with people-related processes (e.g. headcount reports, organisation charts, performance timelines, training trackers).

• Support leadership team to prepare materials for governance meetings as required including quality presentations
• Ensure that issues, risks and interdependencies are identified, managed and resolved via the defined escalation process is in place
• Support change management and deployment governance through the appropriate forums and governance
• Ensure all documents are audit ready at all times
• Maintain Project Document repositories and operational procedures for the processes and activities performed by the team
• Research and document current state practices around SLAs and drive innovation

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Support impact assessments for regulatory change and ensure timely implementation of related requirements.
• Promote a culture where regulatory, conduct and compliance considerations are integral to decision making.

• Delivering all deliverables/ outcomes within the timelines with no escalations for any delays and inaccurate output.
• Acknowledgement (via Feedback 365) from key stakeholders from Group and GBS.

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Unit Heads - Risk & CFCC - GBS
• Site Leaders
• Group Risk team
• Group CFCC Team
• HR, TA, Central Teams, Finance Team, IT, Asset Management teams etc.,
• External Consulting partners

• Embed Here for good and Group's brand and values in Financial Reporting [India / GRS /]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role]

• Around 8-10 years exp with recent experience of MI reporting
• Ability to interpret reporting policies, standards, and data governance requirements. Familiarity with internal management reports, MI packs, and board-level reporting
• Excellent presentation, communication and influencing skills since
• Basic understanding of risk data (e.g. credit, market, liquidity, operational risk metrics).Ability to link business activities to reported metric

• Bachelor's / master's degree in any stream

• Operations knowledge and dashboard reporting

• Finance

• Fluency In Written & Spoken English

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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Standard Chartered