Responsibilities 4. Excellent customer facing capabilities, communication, analytical, problem solving and decision making skills 5. Day to day management of infrastructure operations in Infosys data centres 6. PC, Email Exchange, IT Operations & Security, including Service Desk 7. Maintain current and accurate inventory of technology hardware, software and resources 8. Monitor and maintain technology to ensure maximum access Additional Responsibilities: 1. 3-4 years' relevant experience in working on infrastructure operations for MNC's with minimum 1000 end users. 2. Experience in managing multiple Active Directories, Anti-Virus Servers, Workspace One, MDT servers, Hyper-V, VMWare, IIS etc 3. Active working knowledge of Windows, networking, storage, firewalls, security practices and certifications like MCSE, CCNA, ITIL processes etc 4. Excellent customer facing capabilities, communication, analytical, problem solving and decision making skills 5. Day to day management of infrastructure operations in Infosys data centres 6. PC, Email Exchange, IT Operations & Security, including Service Desk 7. 24/7 support exposure preferred. Technical and Professional Requirements: 9. Maintain log and/or list of required repairs and maintenance 10. Provide network access to all staff and students 11. Connect and set up hardware and manage all network, applications, desktops, servers vendors 12. Input and maintain static IP addresses 13. Advise business operations staff of security breach and/or change in password or security status 14. Identify and prepare hardware for disposal when appropriate 15. Ensure hardware is stripped and secured before disposal 16. 24/7 support exposure preferred. 17. Excellent knowledge in MS Products, MS Excel, Word, Power Point, Outlook, Visio, Project, Office 365 etc... Preferred Skills: TIG- Standard TIG
