IT Business Services Principal Consultant-SAP Basis/NetWeaver/ Linux/ Cloud infra

SAP

  • Bangalore, Karnataka
  • Permanent
  • Full-time
  • 1 month ago
We help the world run betterAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Summary & Role Information:As part of RISE with SAP, several strategic and very large customers start their transformation journey towards Cloud along with SAP ECS using an enhanced delivery model. The ECS Large Customer Operations Organization (LCO) has been setup to provide the strategic focused service with a dedicated team within SAP Enterprise Cloud Services for these large strategic customers. While acting in LCO as Subject Matter Expert (SME), you will focus in your area of expertise to optimize all related activities, from planning to execution, implementation and operational support and have the team trained to scale.We’re looking for an enthusiastic and action-oriented colleague who is willing to take ownership and accountability to help our team to reach the next level for excellent & enhanced service delivery.KEY RESPONSIBILITIES AND TASKS
  • Represent the entire portfolio set of value-add services in SAP’s Enterprise Cloud Services engagements
  • Analyse current landscape setups, goals and challenges in order to suggest ECS CAS continuous improvement solutions and innovation
  • Executing proactive periodic support and maintenance activities
  • Design software lifecycle procedures in strong collaboration with ECS cloud operations and support application service delivery in all lifecycle phases
  • Define roadmap for innovation adoption together with subject matter experts and collaborate with different teams to ensure excellent customer satisfaction
  • Drive Customer Success for ECS LCO delivering expected outcomes to the customer
  • Focus on continuous improvement and innovation opportunities based on the ECS Portfolio
  • Mentor and Guide junior members of the team
Experience (Role Requirements):
  • 14+ years of Technical Operations in ABAP/JAVA/HANA/DB2 role
  • Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Management, Mathematics or comparable.
  • Excellent knowledge in Performance analysis and/or operation of Java applications
  • Understanding of ECS operations infrastructure, processes and automation tools is beneficial. Good understanding of IT operations is required.
  • Understanding of Linux HA Clusters, preferably Pacemaker & Public cloud Infra Azure, AWS is beneficial.
  • Good know-how on SAP Technologies, Products and cross dependencies like integration and communication.
  • Excellent written, verbal communication and presentation skills to effectively communicate and escalate Issues.
  • Ability to work effectively in international and virtual teams and get work done smoothly from multiple teams in ECS.
Optional: About the team / Brand / Line of Business:Enterprise Cloud Services (ECS) is part of the Product Engineering board area and consists of SAP HANA Enterprise Cloud (HEC) and Cloud Application Services (CAS). As private cloud managed services provider, HEC Delivery is offering a key aspect in the intelligent business transformation journey of our customers and by joining forces with CAS, we enter a new era of end-to-end service experience for our customers#SAPECSCareers​Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.We win with inclusionSAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the . Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.Requisition ID: 420241 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

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