Branch Manager-Rural
- Abohar, Punjab
- Permanent
- Full-time
Rural Banking
Liabilities
Branch Management
Branch SalesLocation: Abohar, Punjab, IndiaAdditional Parameters:- Must have a strong understanding of the rural market and customer needs- Ability to lead and manage a team of sales and service staff- Excellent communication and interpersonal skills- Proficient in local language (Punjabi) and English- Willingness to travel within the assigned region- Knowledge of banking products and services, particularly in the rural sector- Strong sales and customer service orientation- Ability to handle and resolve customer complaints and issues- Proficient in MS Office and other relevant softwareJob Summary:We are seeking a highly motivated and experienced Branch Manager-Rural to join our team at IDFC FIRST Bank. The ideal candidate will have a strong understanding of the rural market and customer needs, and will be responsible for managing the overall operations of our rural branch in Abohar, Punjab.Key Responsibilities:- Develop and implement strategies to achieve branch targets and increase profitability- Lead and manage a team of sales and service staff, providing guidance and support to ensure their success- Build and maintain relationships with existing and potential customers in the rural market- Identify and tap into new business opportunities in the rural sector- Ensure compliance with all banking regulations and policies- Monitor and analyze branch performance, and take corrective actions as needed- Handle and resolve customer complaints and issues in a timely and effective manner- Conduct regular training and development programs for branch staff to enhance their skills and knowledge- Collaborate with other departments to ensure smooth functioning of the branch and overall business growth- Prepare and submit reports on branch performance, market trends, and customer feedback to senior managementQualifications and Skills:- Bachelor's degree in Business Administration, Finance, or a related field- Minimum of 5 years of experience in banking, with at least 2 years in a managerial role- Strong understanding of the rural market and customer needs- Excellent leadership, communication, and interpersonal skills- Proficient in local language (Punjabi) and English- Proven track record of achieving sales targets and managing a team- Sound knowledge of banking products and services, particularly in the rural sector- Ability to handle and resolve customer complaints and issues effectively- Proficient in MS Office and other relevant softwareIf you are passionate about making a difference in the lives of rural communities and have the required skills and experience, we would love to hear from you. Join us at IDFC FIRST Bank and be a part of our mission to empower and uplift the rural sector.