PAS IMT Service Activation - Business Analyst - Staff
- Bangalore, Karnataka
- Permanent
- Full-time
- Conduct end-to-end requirement discovery, analysis, and documentation (like Business Requirement
- Document, Functional Design Document, user stories, workflows, wireframes and so on).
- Translate business needs into actionable insights and solution designs.
- Coordinate and manage User Acceptance Testing (UAT) cycles with internal and client teams.
- Support Quality Assurance (QA) activities, defect triage, release planning, and hypercare.
- Contribute to RFP responses, use-case development, and solution presentations.
- Collaborate with stakeholders to craft compelling proposals and service narratives.
- Prepare high-quality presentations and demos for internal and client stakeholders.
- Conduct training sessions and walkthroughs for internal team members.
- Assist in preparing reporting packs in Excel and develop familiarity with Power BI visualizations to enhance data-driven decision-making.
- Foster a high-performing, collaborative team environment.
- Demonstrate professionalism, adaptability, and a proactive mindset.
- Ensure compliance with Quality & Risk Management (QRM) requirements.
- Strong written and verbal communication.
- Ability to think creatively and solve problems with a business-first mindset.
- Excellent presentation and storytelling skills using PowerPoint.
- Strong interpersonal skills and stakeholder management.
- Analytical mindset with attention to detail.
- Curiosity about emerging technologies like Generative AI and data visualization.
- Bachelor's degree (Business/IT or related)
- 0-3 years of experience in a business analysist role or technology implementation
- Exposure to UAT/QA/release management
- Strong computer skills, including an intermediate knowledge of Excel, Word and PowerPoint
- Experience in Agile methodologies (Scrum/SAFe).
- Familiarity with Azure DevOps or Jira.
- Basic SQL knowledge.
- Exposure to tools like Visio, Balsamiq, or Figma.
- Experience in client demos, training, and RFP contributions.
- Professional certifications like CSPO, PSPO, CBAP, PMI or PBA.
- Commercial awareness and ability to maintain client trust and value.
- Ability to communicate with impact and build strong relationships
- Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.
- Technical knowledge, skills and abilities that are applicable to every role in this service offering
- Requirement Gathering: Assist in identifying, eliciting, and documenting business needs and objectives with a focus on business value and stakeholder alignment - Beginner
- Workflow & Wireframing: Create basic process maps, wireframes, and screen mockups to visualize business flows and user interaction - Beginner
- UAT & QA: Coordinate and support UAT and QA activities, including test case preparation, execution, defect tracking, and stakeholder communication.- Beginner
- Release & Hypercare: Support go-live planning, deployment activities, and post-production stabilization (hypercare), ensuring smooth transition and issue resolution. - Beginner
- RFP Support: Contribute to RFP responses by preparing structured inputs, use cases, and solution narratives that align with client needs and service offerings - Beginner
- Excel (Formulas, Pivots, Macros): Build and manage spreadsheets, pivot tables, charts, and basic VBA scripts to support data analysis and reporting - Beginner
- Reporting & Visualization : Support the creation of dashboards and reporting packs using Excel and develop an understanding of data visualization approaches used in Power BI to interpret insights effectively.- Beginner
- Generative AI Use Cases: Assist in identifying and preparing simple GenAI use cases that enhance productivity, automation, or client experience - Beginner
- Data Analysis: Clean, interpret, and analyze data to extract meaningful insights that support decision-making and business strategyBeginner
- Presentation Skills Create impactful presentations and deliver demos/trainings to internal and client stakeholders, showcasing solutions and project progress - Beginner