Customer Support Executive

SolvEdge

Chennai, Tamil Nadu
Permanent
Full-time

13 days ago

About the Company: Solvedge is a company building cutting edge software products for the healthcare industry. Reimagining healthcare delivery for our clients across the globe, our history of simplifying healthcare goes way back to 2004. Today, SolvEdge is trusted by a broad spectrum of clients including 450+ Hospitals, 3500+ Physician Practices and millions of Patients – by solving their most complex challenges and helping them deliver consistent, cohesive and collaborative care. SolvEdge is headquartered in Chicago, U.S with its R&D and delivery centers in Chennai, India.Intrested can forward your resume to hrindia@solvedge.com or call us at 9962086760 or 9500555202The RoleYou will be responsible for :

Manage inbound / Outbound calls and emails in a timely manner.
Identify customers’ needs and wants, give your best to clarify information.
Understand every request and provide a solution to them.
Follow our company's communication scripts & email templates.

Ideal Profile

Must be spontaneous and have high energy level.
Must possess excellent communication skill with neutral accent.
Must be flexible and should have a positive attitude towards work.
Must be willing to work in Night Shifts.
Must have KPO or Call experience for USA / UK and AUS based Company
Freshers can also apply

What's on Offer?

Fantastic work culture
Opportunity within a company with a solid track record of performance
Flexible working options , Fixed weekoff

SolvEdge

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