Fraud Operations - Associate - Cyber Security OperationsWe’re seeking someone to join our team as Fraud operations to join our the Cyber Data Risk & Resilience Division, plays a key role in supporting the Firm, delivers industry leading operational solutions by aligning the right functions, people, processes, and tools to ensure the Firm is protected against internal and external fraud risk.CDRR_TechnologyThe Cybersecurity organization's mission is to create an agile, adaptable organization with the skills and expertise needed to defend against increasingly sophisticated adversaries. This will be achieved by maintaining sound capabilities to identify and protect our assets, proactively assessing threats and vulnerabilities and detecting events, ensuring resiliency through our ability to respond to and recover from incidents and building awareness and increase vigilance while continually developing our cyber workforce.Fraud DepartmentFraud Operations mission is to deliver first-line defences to protect clients and the firm against Internal and External Fraud. We have powerful capabilities to be alerted to potential issues, make near real-time decisions both externally and internally, react to industry threats, and protect the firm. Refer attached for more details on core functions.Cyber Security OperationsThis is Associate position that monitors, detects, and responds to security incidents to ensure the organization's systems and data are protected from actual and potential threats or breaches.In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities.Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on…What you’ll do in the role:Job Responsibilities:Monitoring and investigating of real time fraud alerts for WM E*Trade and ISG business.Responding to fraud incident by invoking the appropriate playbookPerforming ongoing assessment and enhancement on the effectiveness of the fraud alerts.Monitor and investigate real-time crypto account activity to detect and prevent fraud, abuse, and unauthorized access.Support new product launches involving crypto payments, wallets, and blockchain integrations, ensuring fraud events are reviewed and resolved within SLA timelines.Collaborate with internal stakeholders (e.g., compliance, legal, cybersecurity) to remediate confirmed fraud events.Engage directly with clients to verify flagged crypto transactions and resolve unauthorized activity.Maintain awareness of emerging crypto fraud schemes, including phishing, wallet hijacking, and smart contract exploits.Identify and escalate new fraud scenarios and process gaps to management.Cross-train across operational support functions to ensure coverage and continuity.Adhere to departmental and corporate policies, ensuring compliance with crypto-specific regulatory guidelines.Drafting and Maintaining proceduresAttending regular Governance meetings and reporting to Senior ManagementWhat you’ll bring to the role:At least 2 years' experience in fraud or break investigations.General knowledge on different fraud type and characteristicData analytic skill is a plus.Ability to work under pressure in handling time critical payment investigations, managing conflict andchallenge payment teams processes and controlsConfident, well-rounded, methodical person with strong analytical skillsSelf-motivated, pro-active and have the ability to work consistently and efficiently to achieve goals, either as an individual or as part of a teamAttention to detail and accuracy is essentialTask orientated and inquisitive in natureExcellent spoken and written English requiredWHAT YOU CAN EXPECT FROM MORGAN STANLEY:We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.
