Company Overview At Gig Workplace, we are committed to delivering high-quality IT solutions and comprehensive infrastructure management services with speed and flexibility. With a diverse clientele ranging from banking and insurance to government institutions and educational sectors, we strive to provide top-tier nationwide services. Join us and be a part of our success! Job Overview We are looking for a skilled Desktop Support Engineer to join our team at Gig Workplace. As a Desktop Support Engineer, you will be responsible for providing technical support and troubleshooting services to our clients. This is a full-time position based in Delhi, Delhi, India. Qualifications And Skills 1-3 years of experience in desktop support or a similar role Strong knowledge of desktop operating systems and applications Experience with troubleshooting hardware and software issues Familiarity with network protocols and connectivity Good understanding of security and privacy principles Excellent problem-solving and communication skills Ability to prioritize and manage multiple tasks Certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent are a plus Roles And Responsibilities Provide technical support and troubleshooting for desktop/laptop systems, software, and hardware Install, configure, and maintain desktop/laptop operating systems and applications Collaborate with other IT teams to resolve technical issues and escalate problems when necessary Diagnose and resolve network connectivity issues Manage user accounts, permissions, and access rights Create and maintain documentation of technical procedures and solutions Handle the setup and configuration of new hardware and software Ensure security and privacy of desktop systems and data Assist in the implementation of IT projects and system upgrades Stay up to date with the latest technology trends and advancements in the field